2021 Prevost X3 Com problems, complaints & recalls
Safety recalls (1)
Structure:interior Panels:ceiling 2021-12-09 · campaign 21V951000 · 201 vehicles
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2020-2022 X3 Commuter and X3 Coach buses. The front ceiling panel may come loose and fall.
Risk: A falling ceiling panel may distract the driver, increasing the risk of a crash, or strike a vehicle occupant, increasing the risk of injury.
Fix: Prevost Service Centers will reinforce the panel, free of charge. Owner notification letters were mailed December 17, 2021. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR21-12.
Service bulletins (36)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:electrical 2023-04-18 · IS-22050 · Service Bulletin/Repair Instructions
motion sensor relocation
Seat Belts 2023-03-17 · SP22-314 CO 20 · Service Bulletin/Repair Instructions
on the vehicles affected by this bulletin, install a driver seat orange belt in replacement of the black one.
Steering 2023-03-10 · SP23-301 · Service Bulletin/Repair Instructions
on the vehicles affected by this bulletin, the steering dampers and related hardware must be inspected and may need to be replaced by new improved units.
Equipment 2023-02-20 · IS-20051 · Service Bulletin/Repair Instructions
driver's barrier installation instructions
Electrical System 2023-01-16 · IS-21072B · Service Bulletin/Repair Instructions
steering gateway. revision b - pin 2 and 10 were inverted on connector a139
Service Brakes, Air 2022-12-07 · MI22-12B · Service Bulletin/Repair Instructions
air tanks draining sequence. revision: b - general update
Showing the 6 most recent of 36 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.