2021 Ram Promaster 1500 problems, complaints & recalls
Most-reported problem areas: Power Train (1) · Equipment (1)
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (8)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System:12v/24v/48v Battery 2024-01-10 · S1408000384 · Service Bulletin/Repair Instructions
start stop charging warning lamp illuminated on, intelligent battery sensor (ibs) state of charge (soc) inaccurate, battery charging message, presence of ibs related diagnostic trouble codes (dtcs), or battery warning lamp on
Suspension 2023-09-20 · 9100229 · Service Bulletin/Repair Instructions
lifter, hydraulic roller deactivating please do not replace mds lifters because the disconnecting pin is not lined up, this is normal and not a defect.
Electrical System 2023-09-15 · 9100226 · Service Bulletin/Repair Instructions
connector kit before ordering this connector repair kit 68018957a$, check it in the mopar connector repair kit website to confirm part number and applicability. there is an error with the wiring diagrams in service library that is causing the incorrect repair kit part number to populate. please use
Electrical System:wiring 2023-09-15 · 9100226 · Service Bulletin/Repair Instructions
connector kit before ordering this connector repair kit 68018957a$, check it in the mopar connector repair kit website to confirm part number and applicability. there is an error with the wiring diagrams in service library that is causing the incorrect repair kit part number to populate. please use
Equipment:other:owners/Service/Other Manual 2023-08-30 · 93120 · Service Bulletin/Repair Instructions
fca caribbean warranty bulletin id-23-20 "can / am" warranty coverage - 594 / 595 / 596 wcc
Equipment:other:owners/Service/Other Manual 2023-08-30 · 93023 · Service Bulletin/Repair Instructions
warranty bulletin d-16-03 - "can / am" warranty coverage - 594 / 595 / 596 wcc (rev. b)
Showing the 6 most recent of 8 bulletins. Search all of them free at nhtsa.gov.
What owners report
2024-04-29 · Unknown Or Other“this vehicle was transformed into a solis pocket 36a motorhome by winnebago in 2022. this, as well as many others converted by winnebago in 2023 abs 2024 as well, contains a propane tank, heater, and 2 burner stovetop. they used teflon tape on propane connections. this, as reported by another owner, is a safety and health issue. they should have us…”
2024-03-13 · Power Train · 37,000 mi“the contact owns a 2021 ram promaster 1500. the contact received notification of nhtsa campaign number: 23v301000 (power train) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer was contacted and confirmed that parts we…”
2024-03-07 · Equipment · 15,000 mi“the contact owns a 2021 ram promaster 1500. the contact stated that while driving at an undisclosed speed, the solar panel fractured and detached from the vehicle. the failure occurred while the contact was on vacation and driving at night. the contact stated that the vehicle was converted into an rv that was manufactured by thor motor coach. the r…”
2023-09-29 · Unknown Or Other“the rear backup camera does not work correctly. the picture is of the floor and not the obstacle directly behind the vehicle. also, the grid lines that assist in parking no longer appear. yes - this vehicle is available for inspection. it is a safety issue because i do not have a rear window and so i cannot see a person, vehicle or obstacle directl…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.