2021 Rosenbauer Panther problems, complaints & recalls
Safety recalls (1)
Equipment 2021-09-28 · campaign 21V757000 · 5 vehicles
Defect: Rosenbauer America (Rosenbauer) is recalling certain 2022 Commercial HV 507, 2020-2021 Commander, and 2021 Panther ARFF vehicles equipped with Cummins generator sets. The lifting cables may be improperly crimped.
Risk: An improperly crimped cable may come out of place during a lifting operation, possibly causing the generator set to fall, increasing the risk of injury.
Fix: Cummins will inspect the lifting cable, and either replace the cable or install a warning label, free of charge. Vehicles were repaired in October 2021. Owners may contact Rosenbauer's customer service at 1-651-462-1000 or Cummins' customer service at 1-800-286-6467.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2024-12-18 · TSB24002 · Service Bulletin/Repair Instructions
a missing weight limit label on certain step components has led to instances where users may have unknowingly exceeded the recommended weight capacity, resulting in damage to the step.
Electrical System 2023-12-06 · SIL-23001 · Service Bulletin/Repair Instructions
the incorrect voltage range for the differential lock solenoid was installed, which may cause the solenoid to short and disable the vehicle. a work instruction can be provided to show how to install a replacement rosenbauer-supplied solenoid.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.