AutoDefect IQ

2021 Sondors Metacycle problems, complaints & recalls

Most-reported problem areas: Power Train (4) · Wheels (2) · Service Brakes (1)

9
Complaints
0
Recalls
0
Service bulletins
2
Crashes reported
0
Fires reported
0
Deaths

Safety recalls (0)

No recalls on record for this model year (campaigns announced since 2010).

What owners report

2024-08-21 · Power Train

“motorcycle goes from drive mode to park mode and then doesn’t go back into drive mode. this happens while riding. tried calling the sondors hotline but the company is bankrupt. checked online and it seems multiple customers have this problem. this is highly unsafe. …”

2024-02-23 · Power Train

“complete engine power failure while driving in traffic. unable to engage powertrain. vehicle would not enter drive mode. vehicle completely disabled. was stranded on side of the road in unsafe location there are several other reports on various message boards (reddit, etc) of similar issues with sondors metacycles. there was no warning prior to t…”

2023-09-19 · Wheels

“motorcycle begins to vibrate, shake, and wobble when speeds reach between 40-60 mph. this is available for inspection upon request. safety of the rider and other drivers nearby are put at risk when the vibration begins to affect the control of the vehicle. the problem has been confirmed by an independent service center. the problem first appeared w…”

2023-07-11 · Unknown Or Other · 💥 crash

“rear brake is in a non-standard location on the handlebar. when stopping the brake was actuated instead of a clutch and the rider fell over. …”

2023-05-30 · Wheels

“sondors sent a letter stating a protective sleeve is needed around the vehicles main high voltage cable (electric motorcycle). this is both an extreme electrocution hazard but also a fire hazard. the company made no effort to correct the defect directly. additionally, the wheels/tires are extremely unbalanced and dangerous to ride as delivered by t…”

2023-04-08 · Power Train

“i pulled away from my residence in the city and way generally under 25mph. when i finally reach a location that allowed for higher limits, the bike shut down the display and power to the wheels after it got up to 30mph. after the first occurrence, it would happen periodically without any kind of warning. i had to unlock the bike and restart it for …”

2023-04-02 · Service Brakes · 💥 crash

“the sondors metacycle is a motorcycle with non standard controls. specifically it has two hand brakes like a step through scooter, instead of a foot brake. i do not own one but on a recent test ride i crashed the bike when i went to pull the clutch at a stop, and accidentally locked the rear wheel. this is dangerous and will lead to more acciden…”

2023-03-31 · Electrical System

“bike was running and suddenly lost power and the d drive disappeared. all switches in the handlebars ceased functioning. i confirmed all controls ceased functioning. engine kill switch position made no difference. periodically the bike would flash back into p mode and the switches would work, and, i could enter d but without the ability to accelera…”

2023-03-30 · Power Train

“while operating the motorcycle on city streets at ~30mph the motor suddenly stopped operating without warning. all accessory systems (lights, horn, alarm) continued to function, but powetrain systems stopped responding to input and no longer display status indicators: park/drive lights vanished from the display cluster, and motor kill switch no lon…”

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.