2021 Subaru Crosstrek Hybrid problems, complaints & recalls
Most-reported problem areas: Engine (1)
Safety recalls (1)
Electrical System:12v/24v/48v Battery 2023-02-14 · campaign 23V080000 · 8,413 vehicles
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Crosstrek Hybrid vehicles. The harness terminal that supplies low-voltage power from the converter to the 12-Volt battery may corrode and break, preventing the 12-Volt battery from charging.
Risk: A 12-Volt battery that is unable to recharge can cause a loss of drive power, increasing the risk of a crash.
Fix: Dealers will replace the converter terminal mounting bracket. If corrosion is found on the terminals, the 12-Volt output harness and terminals will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed May 12, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRD-23.
Service bulletins (141)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-10-05 · SubaruNet Announcement (M · Other
this announcement provides information on a new software update for the midtronics dss and dca machines.
Unknown Or Other 2026-09-18 · 13-109-26 · Service Bulletin/Repair Instructions
this bulletin provides paint code information for 2027 model year vehicles.
Electrical System 2026-09-18 · 18-244-26 · Service Bulletin/Repair Instructions
"this bulletin announces additional troubleshooting steps for the following dtcs: dtc c1956: rh actuator circuit dtc c1957: lh actuator circuit"
Unknown Or Other 2026-09-15 · SubaruNet Announcement (C · Other
this announcement provides an update to all 2027 model year subaru warranty coverages for wear items and adjustments.
Unknown Or Other 2026-09-14 · 15-333-25R · Service Bulletin/Repair Instructions
this bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. this is an revised version of the original bulletin.
Electrical System 2026-09-14 · 15-304-22R · Service Bulletin/Repair Instructions
this bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of infotainment concerns. this is an revised version of the original bulletin.
Showing the 6 most recent of 141 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-02-11 · Engine · 125,000 mi“the contact owns a 2021 subaru crosstrek hybrid. the contact stated that after moving the vehicle 10 feet from a pile of snow in cold weather, the vehicle restarted but failed to run and then shut off after 2 minutes. the contact changed the 12-volt battery. several unknown warning lights were illuminated, and the “service 12-volt battery” message …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.