2021 Utilimaster Aeromaster problems, complaints & recalls
Safety recalls (1)
Service Brakes, Hydraulic:foundation Components:hoses, Lines/Piping, And Fittings 2020-10-16 · campaign 20V641000 · 323 vehicles
Defect: Shyft Group is recalling certain 2021 Utilimaster Aeromaster vehicles built on Ford E-450 chassis. The body mount bracket may chafe the brake lines, eventually rubbing through the brake lines.
Risk: If the bracket rubs through the brake lines, braking ability may be negatively affected, increasing the risk of a crash.
Fix: Shyft Group has notified owners, and dealers will inspect the brake line and body mount brackets for adequate clearance, depending on the revision level of body mount bracket installed on the vehicle, a new bracket may need to be installed, free of charge. Any damaged brake lines would be replaced. The recall began October 16, 2020. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 20-10.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2021-09-20 · Battery_Harness_ · Service Bulletin/Repair Instructions
this service bulletin provides instructions on how to address potential harness chafing.
Electrical System 2021-07-15 · 03102245-N011EN_ · Service Bulletin/Repair Instructions
this service bulletin is intended to provide instructions on mitigating electrical cables chaffing.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.