2021 Van Hool Ag300 problems, complaints & recalls
Safety recalls (1)
Fuel System, Diesel:fuel Injection System:fuel Rail 2021-05-25 · campaign 21V385000 · 681 vehicles
Defect: Van Hool N.V. (Van Hool) is recalling certain 2018-2021 CX35, TDX25, 2018-2019 CX45, TX45, 2021 AG300, and 2018 TD925 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is P1489.
Service bulletins (18)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Suspension 2025-07-08 · SB2501 · Service Bulletin/Repair Instructions
the control arms of the front and trailing axles are equipped with a flexible ball-joint at the chassis side. van hool has several suppliers for the repair kit of this flexible ball-joint. all of the repair kits contain a flexible ball-joint, a spacer and a snap ring. due to not equal thickness of
Suspension 2025-06-25 · SB2497 · Service Bulletin/Repair Instructions
mobile column lifts raise the vehicle under the wheels. this service bulletin is a reminder about the usage of mobile column lifts when lifting a complete vehicle.
Suspension 2025-05-12 · SB2494 · Service Bulletin/Repair Instructions
introduction the purpose of this service bulletin is to inform you about the removal and installation of raufoss line fittings
Visibility/Wiper 2025-05-12 · SB2262B · Service Bulletin/Repair Instructions
to check emergency side window operation to ensure trouble-free operation, the emergency side windows must be checked on a regular basis. this will allow you to confirm the proper operation of the emergency exit handle and unlatching mechanism, as well as the proper installation and function of th
Suspension 2025-01-23 · SB2468 · Service Bulletin/Repair Instructions
van hool recently changed-over in production to a “longer” articulation shaft (vh11717611) to fasten the wheel-suspension arms to the steering knuckle carrier/hub carrier. field experience has shown that this change-over has a positive impact on the lifespan of the rubber bushings. the “longer” a
Unknown Or Other 2025-01-17 · SB2372B · Service Bulletin/Repair Instructions
this service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the national highway traffic safety administration’s (nhtsa) federal motor vehicle safety standards (fmvss) in the u.s and the canadian motor vehicle safety standards (cm
Showing the 6 most recent of 18 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.