2021 Volvo V60 problems, complaints & recalls
Most-reported problem areas: Electrical System (1)
Safety recalls (3)
Electrical System:propulsion System:traction Battery 2025-03-24 · campaign 25V179000 · 7,483 vehicles
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Risk: A short circuit in a high-voltage battery increases the risk of a fire.
Fix: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.
Seat Belts:rear/Other:retractor 2021-09-01 · campaign 21V682000 · 19,149 vehicles
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An unsecured child restraint system can increase the risk of injury during a crash.
Fix: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 13, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10111.
Air Bags: Air Bag/Restraint Control Module 2021-01-07 · campaign 21V001000 · 2,883 vehicles
Defect: Volvo Cars USA, LLC (Volvo Car) is recalling certain 2021 Volvo V60, V60 Cross Country, V90, V90 Cross Country, XC60, and XC90 vehicles. The Supplementary Restraint System (SRS) control unit may not have been properly attached to the car body and may detach during a crash.
Risk: A detached SRS control unit can decrease the performance of occupant protection systems such as air bags, seat belts, and high voltage battery disconnect, increasing the risk of injury during a crash.
Fix: Volvo Car will notify owners, and dealers will inspect and, as necessary, tighten the SRS control unit mounting screws, free of charge. The recall began February 12, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10068.
Service bulletins (179)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Exterior Lighting 2026-07-28 · 37774.1.0 · Service Bulletin/Repair Instructions
this is a tj - text plus 1 pdf attachment - f the headlamp horizontal light aim cannot be adjusted via the set screw, if the horizontal light aim cannot be adjusted because the cogwheel knob is broken, do not replace the entire headlamp. instead, use the spare part kit part number 32476677 to replac
Exterior Lighting 2026-07-28 · 37631.3.0 · Service Bulletin/Repair Instructions
this is a tj - text only no attachments - if customer complains of a headlamp error message in dim, in combination with any of the dtcs stated below, follow advice under "service".
Unknown Or Other 2026-05-23 · 37839.1.1 · Service Bulletin/Repair Instructions
this is a tj - text plus two .mov attachments - if the customer is experiencing a frozen sirius radio banner, meaning in the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that is selected and not what is shown on the scr
Unknown Or Other 2026-05-23 · 33031.6.0 · Service Bulletin/Repair Instructions
this is a technical journal: text plus 1 .jpg attachment - if remote control key is not detected by the car and shows message in dim "car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
Unknown Or Other 2026-05-20 · 37839.1.1 · Service Bulletin/Repair Instructions
this is a tj - text plus two .mov attachments - if the customer is experiencing a frozen sirius radio banner, meaning in the app view the title of the song and station name will stay on the previous selected station; the audio will be for the station that is selected and not what is shown on the scr
Power Train 2026-05-07 · 36496.10.0 · Service Bulletin/Repair Instructions
this is a technical journal: intermittent knocking noise during acceleration. if the sound corresponds to attached sound file, change front drive shafts to the below part numbers.
Showing the 6 most recent of 179 bulletins. Search all of them free at nhtsa.gov.
What owners report
2023-03-16 · Electrical System“this car has bricked itself in my garage twice in as many months. it is a plug in hybrid and is plugged into power the entire time it breaks. this problem was preceded by my alarm randomly going off for 1 second and then stopping. this alarm problem just sounded off again a few minutes ago (less than a week from getting my car back from a week lon…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.