2021 Xos Sa01 problems, complaints & recalls
Safety recalls (3)
Parking Brake 2023-11-10 · campaign 23V760000 · 242 vehicles
Defect: Xos, Inc (Xos) is recalling certain 2021-2022 SV05 and 2021 SA01 vehicles. The bolts and brackets connecting the hardware to the electronic parking brake system may come loose, causing the parking brake to fail.
Risk: Electronic parking brake failure can result in a rollaway if the vehicle is not in park with the manual park brake engaged, increasing the risk of a crash.
Fix: Dealers will replace the affected hardware and update the vehicle software, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Xos customer service at 1-818-316-1890. Xos's number for this recall is REC 003-23.
Power Train:driveline:driveshaft 2023-03-03 · campaign 23V145000 · 275 vehicles
Defect: Xos, Inc. (Xos) is recalling certain 2021 RM01, SA01, and 2021-2022 SV05 vehicles. The bolts connecting the electronic parking brake rotor to the driveshaft may have been improperly tightened.
Risk: Loose bolts may allow the driveshaft to separate, causing a loss of drive power and increasing the risk of a crash.
Fix: Dealers will replace the bolts and related hardware, free of charge. Owner notification letters were mailed April 19, 2023. Owners may contact Xos customer service at 1-818-316-1890. Xos's number for this recall is REC 002-23.
Service Brakes, Hydraulic:foundation Components:hoses, Lines/Piping, And Fittings 2022-11-29 · campaign 22V881000 · 260 vehicles
Defect: Xos, Inc. (Xos) is recalling certain 2021 RM01, SA01 and 2021-2022 SV05 vehicles. The brake lines may be the incorrect length and incorrectly routed, which can result in a brake fluid leak.
Risk: A brake fluid leak can lead to an increase in stopping distance, increasing the risk of a crash.
Fix: Dealers will replace the brake lines, free of charge. Owner notification letters were mailed on January 20, 2023. Owners can contact Xos' customer service at 855-909-4407.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes 2024-05-13 · TSB 007-24 · Service Bulletin/Repair Instructions
in the event that the xos stepvan produces a repeatable, loud growling noise during driving, coasting or braking from the driveline, please follow this instruction to replace the motor mounts and center the electronic parking brake (“epb”) rotor.
Equipment 2024-02-08 · TSB 004-24 · Service Bulletin/Repair Instructions
in the event that any of the 2021-2022 xos step vans show signs of corrosion on the connections in the dc-dc converter box, please refer to the following service instructions.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.