2022 Airstream Basecamp problems, complaints & recalls
Safety recalls (5)
Structure:body 2023-12-19 · campaign 23V860000 · 1,587 vehicles
Defect: Airstream, Inc. (Airstream) is recalling certain 2012-2023 Basecamp 20X travel trailers. The spare tire carrier bracket may experience metal fatigue and break, allowing the spare tire to detach from the trailer.
Risk: A detached spare tire may become a road hazard, increasing the risk of a crash.
Fix: Dealers will inspect the bracket, and replace and install additional support, as necessary, free of charge. Owner notification letters were mailed February 16, 2024. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.
Electrical System:wiring 2023-09-01 · campaign 23V614000 · 58 vehicles
Defect: Airstream, Inc. (Airstream) is recalling certain 2021-2023 16' Basecamp and 20' Basecamp travel trailers manufactured without an air conditioner. The 12-gauge wire for future air conditioner installation was not properly terminated inside the junction box.
Risk: An improperly terminated wire can cause an electrical shock, increasing the risk of injury.
Fix: Dealers will remove the wire from the circuit breaker and power converter, free of charge. Owner notification letters were mailed October 12, 2023. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.
Equipment:appliance:oven/Stove/Cooktop 2023-03-01 · campaign 23V134000 · 6,827 vehicles
Defect: Airstream Inc. (Airstream) is recalling certain 2021-2023 Basecamp, Bambi, Atlas, and Interstate travel trailers, equipped with certain SDS2 2-Burner Drop-in Cooktops. The internal aluminum burner tubes that connect to the gas valves may fracture and cause a gas leak.
Risk: A gas leak in the presence of an ignition source can increase the risk of a fire.
Fix: Dealers will install a regulator support bracket, free of charge. Owner notification letters are expected to be mailed April 29, 2023. Owners may contact Airstream Customer Service at 877-596-6111 (Travel Trailer ext. 7491) or (Touring Coach ext. 7401).
Equipment:recreational Vehicle/Trailer 2022-12-15 · campaign 22V932000 · 1,992 vehicles
Defect: Airstream Inc. (Airstream) is recalling certain 2017-2022 Basecamp 16, and 2021-2022 Basecamp 20 travel trailers. The adhesive bond between the glass and metal frame of the entry door window can fail, causing the glass to separate from the frame.
Risk: A window glass that detaches from the trailer can increase the risk of injury or crash.
Fix: Dealers will test the windows and replace, as necessary, free of charge. Owner notification letters were mailed February 9, 2023. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411. This recall is an expansion of recall number 20V-349.
Equipment:appliance:oven/Stove/Cooktop 2022-08-08 · campaign 22V595000 · 2,856 vehicles
Defect: Airstream, Inc. (Airstream) is recalling certain 2021-2022 Basecamp, Bambi, Atlas, Interstate, and Interstate 19 travel trailers equipped with certain 2-burner cooktops. The burner control valves may become damaged, causing a gas leak.
Risk: A gas leak in the presence of an ignition source can increase the risk of a fire.
Fix: Dealers will inspect, and if necessary replace the cooktop, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2022-09-08 · 1STTSB1929082022 · Service Bulletin/Repair Instructions
in certain model year 2021 & 2022 basecamp 20 travel trailers, the battery box lid gasket was not installed. in certain situations, the batteries may have the potential of outgassing, and without the gasket, the gases may enter the living area of the trailer.
What owners report
2023-10-27 · Unknown Or Other“the bracket holding the spare tire, which hangs underneath the travel trailer, broke. the spare tire fell onto the road while traveling. …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.