2022 Heartland Trail Runner problems, complaints & recalls
Most-reported problem areas: Exterior Lighting (1)
Safety recalls (3)
Equipment:recreational Vehicle/Trailer 2022-08-08 · campaign 22V591000 · 5,446 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Elk Ridge, Fuel, Milestone, North Trail, 2022-2023 Big Horn Traveler, Gravity, Lithium, Mallard, Pioneer, Prowler, Road Warrior, Sundance, Torque, and Trail Runner travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Risk: An awning that drops or extends beyond normal operation can increase the risk of injury.
Fix: Dealers will inspect and repair, or replace the awning, free of charge. Owner notification letters were mailed by September 8, 2022. Owners may contact Heartland customer service at 1-877-262-8032.
Equipment:recreational Vehicle/Trailer:lpg Systems:lines And Fittings 2022-06-17 · campaign 22V432000 · 12,285 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Gravity, Sundance, Big Country, Big Horn, Big Horn Traveler, Elkridge, Fuel, North Trail, Landmark, Lithium, Milestone, Torque, Trail Runner, Pioneer, Prowler, and Road Warrior travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Risk: A gas leak in the presence of an ignition source can increase the risk of a fire.
Fix: Dealers will inspect and replace the quick disconnect fittings, free of charge. Owner notification letters were mailed June 29, 2022. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.67.
Equipment:recreational Vehicle/Trailer 2022-03-21 · campaign 22V170000 · 129 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Lithium, Prowler, and Trail Runner travel trailers, equipped with a 50-amp shore power inlet. The power inlet lug bolts may have been manufactured with excessively hard metal, preventing them from being tightened properly and resulting in a loose wiring connection.
Risk: Loose wiring can cause an electrical arc or short, increasing the risk of a fire.
Fix: Dealers will inspect and replace the power inlet, as necessary, free of charge. Owner notification letters were mailed April 27, 2022. Owners may contact Heartland customer service at 1-877-262-8032.
What owners report
2023-05-21 · Exterior Lighting · 🔥 fire“in january 2023 the 26th breaker panel sparked and started smoking no breakers flipped and at 3am my roommate who works nights started pulling anything that could produce power or consume it. after almost two weeks of fighting manufacturer we were sent a converter and a licensed technician installed it and power was restored. may 21st 2023 there wa…”
2023-02-01 · Unknown Or Other · 🔥 fire“converter overheated or failed to work as intended resulting in smoke leading up to an electrical fire. component was in a small space with no adequate air flow and breaker’s remained in place not flipping as they should have to stop power from flowing. there were no warning signs as we were all asleep and husband happened to get up to go check on …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.