2022 Kenworth C500 problems, complaints & recalls
Safety recalls (1)
Steering 2022-07-28 · campaign 22V547000 · 47,500 vehicles
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Kenworth T170, T270, T280, T370, T380, T440, T470, T480, T680, T800, T880, W900, W990, C500, and 2022-2023 Peterbilt 325, 330, 337, 348, 365, 367, 389, 520, 536, 537, 548, 567, and 579 vehicles. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.
Risk: A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.
Fix: Dealers will inspect the steering gear serial numbers, and replace the steering gears as necessary, free of charge. Owner notification letters were mailed September 26, 2022. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22PBE and 22KWE.
Service bulletins (12)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-10-13 · 42-070 · Service Bulletin/Repair Instructions
due to supplier constraints, an authorized aftermarket surge tank has been made available.
Engine 2026-09-11 · P001 · Service Bulletin/Repair Instructions
"kenworth: dealers should check the chassis list and sir weekly for vin changes. 2 chassis added to the chassis list. peterbilt: dealers should check the chassis list and sir weekly for vin changes. 10 chassis added to the chassis list."
Forward Collision Avoidance: Warnings 2026-08-13 · 24KWL/PBL · Service Bulletin/Repair Instructions
the verbiage in the introduction section has been updated.
Engine 2026-04-17 · 45-070 · Service Bulletin/Repair Instructions
the attached procedures document has been updated with more detail and explanations. this is not a stand-alone procedure. cummins quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes.
Steering 2026-03-03 · 22KWE/PBE · Service Bulletin/Repair Instructions
sheppard recall order process update - the parts section has been updated with revised steps for opening a tcs365 order support – order inquiry case.
Engine 2026-01-31 · 45-070 · Service Bulletin/Repair Instructions
procedure pictures updated for clarity. when troubleshooting cummins x15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. this is not a stand-alone process but must be used alongside cummins troublesho
Showing the 6 most recent of 12 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.