2022 Kia Sorento Phev problems, complaints & recalls
Most-reported problem areas: Power Train (7) · Service Brakes (3) · Trailer Hitches (2)
🧭 Reliability snapshot
Compared against other Kia Sorento Phev model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (5)
Back Over Prevention: Sensing System: Camera 2023-08-31 · campaign 23V610000 · 144,979 vehicles
Defect: Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
Fix: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
Fuel System, Gasoline:storage:tank Assembly 2023-01-25 · campaign 23V027000 · 34 vehicles
Defect: Kia America, Inc. (Kia) is recalling certain 2022 Sorento Plug-In Hybrid (PHEV) vehicles. The fuel tank may have been improperly molded, which can result in a fuel leak.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Fix: Deales will inspect and replace the fuel tank, as necessary, free of charge. Owner notification letters were mailed March 22, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC261.
Trailer Hitches 2022-09-19 · campaign 22V703000 · 70,887 vehicles ⚠ PARK OUTSIDE
Defect: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Risk: A fire while parked or driving can increase the risk of injury.
Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Seat Belts:pretensioner 2022-06-23 · campaign 22V447000 · 17,199 vehicles
Defect: Kia Motors America (Kia) is recalling certain 2021-2022 Sorento Hybrid and 2022 Sorento Plug-in Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
Risk: An exploding seat belt pretensioner can project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.
Fix: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC241. This recall expands and replaces NHTSA recall number 22V-127. Vehicles already repaired under the previous recall will need to have the new remedy completed.
Seat Belts:front 2022-03-04 · campaign 22V127000 · 213 vehicles
Defect: Kia Motors America (Kia) is recalling certain 2022 Sorento Hybrid and Sorento Plug-in Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
Risk: An exploding seat belt pretensioner can project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.
Fix: Dealers will replace the seatbelt pretensioner(s), free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC231. This recall is replaced by NHTSA recall number 22V-447. Vehicles already repaired under this recall will need to have the new remedy completed.
Service bulletins (50)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Visibility/Wiper 2026-08-28 · TSB_CLI049_R2 · Service Bulletin/Repair Instructions
technical service bulletin: partial repair – electrical a/c compressor - this bulletin has been revised to include additional information. new/revised sections of this bulletin are indicated by a black bar in the margin area. this bulletin provides information regarding the partial repair of the air
Electrical System 2026-05-28 · TSB_ELE422 · Service Bulletin/Repair Instructions
technical service bulletin: infotainment system software update using update.kia.com - this bulletin provides information and service procedures for updating the infotainment systems on applicable kia vehicles using the kia navigation updater available at update.kia.com. the software update may impr
Electrical System 2026-04-14 · TSB_ELE417 · Service Bulletin/Repair Instructions
technical service bulletin: infotainment software update procedure - this bulletin provides information on the process for downloading infotainment software updates and preparing usb for installation on applicable kia vehicles. the software downloads and usb preparation process is similar across all
Electrical System 2026-03-26 · WTY042_OWNR · Warranty Program/Extension
warranty extension campaign: owner notification (wty042) - this document is the owner notification advising that kia is extending the new vehicle limited warranty coverage, to all owners, for repairs related to the horn assembly in certain 2021-2025 my sorento, 2021-2025 my sorento hybrid (hev), an
Electrical System 2026-03-26 · TSB_ELE394 · Service Bulletin/Repair Instructions
technical service bulletin: avn5.0w dtc p17a000 daignostic procedure - this bulletin provides information regarding a potential illuminated malfunction indicator lamp (mil) accompanied by dtc p17a000 on some 2022-2025my hybrid electric vehicles (hev) and plug-in hybrid electric vehicles (phev) equip
Electrical System 2026-03-24 · WTY042_TSB · Service Bulletin/Repair Instructions
warranty extension campaign: technical service bulletin: horn assembly inspection and replacement (wty042) - this bulletin provides information associated with the ‘warranty extension program’ (wty042) to inspect and, if necessary, replace the horn assembly on certain vehicles listed in the table be
Showing the 6 most recent of 50 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-04 · Electrical System“on xxx, during a 13 hour return trip from [xxx], while traveling at speeds of approximately 80 mph on the interstate in mountainous terrain with my family in the vehicle, the instrument cluster displayed a message instructing me to stop driving and take the vehicle to service due to a battery problem. after the message cleared, a warning light rema…”
2026-06-04 · Electrical System“engine wiring is covered in soy based products which attract rodents as a source of food. rodents then chew various wires and damage the electrical system. the check engine light has popped on twice in one year with both times requiring service repair for the chewed wires. there is a potential for electrical fires or other various failures due to r…”
2026-03-11 · Vehicle Speed Control“the drive train and motor slow to a near stop in traffic when trying to clear a lane and makes it very dangerouos for other traffic to have to wait for me to clear a lane. there is something wrong and we complained about this before the warranty ran out, but they could not find anything. the car stops in traffic unexpectedly. i am not sure if se…”
2025-08-03 · Service Brakes“my sorento phev popped a p0c4e code and now the car is gutless on electric power. kia cleared the code in an attempt to fix it but now the code is gone and it’s still weak. when i let off the brake it rolls when it used to have the power to hold it. i used to be able to get on the freeway and now i can’t get up to speed in town (35mph). it’s runnin…”
2025-05-20 · Power Train“i have gotten the notice refill inverter coolant and hybrid system failure and lost acceleration and the all power. the first time this happened was in dec 2024 with about 60,000 miles on the car. dealer flushed system and it worked fine until april 2025 at about 71000 miles hybrid system failure alert again, barely able to accelerate from stop l…”
2025-02-06 · Back Over Prevention · 22,500 mi · 💥 crash“the contact owns a 2022 kia sorento phev. the contact stated that while reversing the vehicle, the rearview camera failed to display a clear image, and the grid lines were not properly aligned. the contact crashed the vehicle into his mailbox. there were no injuries sustained and no police report was filed. the vehicle was not diagnosed or repaired…”
2025-01-24 · Service Brakes“several times over the past 12 months, the car has applied emergency braking when a car approaches me from behind in the lane to my left. the dealer was not able to replicate the problem but i have captured it twice on my dash cam. i was only able to intentionally replicate the problem once on my own but it has happened 15-20 times. if i do not pre…”
2024-11-26 · Fuel/Propulsion System“while driving down the highway the ev side of my phev wouldn't switch to gas. the car wouldn't accelerate past 40-50 mph and drained the remaining battery till my car shut off and forced me to the side of the road. been to the dealer multiple times (over 4) for the same issue. they claim they recreate it and no resolution has been done. …”
2024-06-11 · Power Train · 20,000 mi“the contact owns a 2022 kia sorento phev. the contact stated the upon starting the vehicle, an abnormally loud revving sound was coming from the engine while the vehicle was idling. additionally, the contact stated that the vehicle hesitated upon the depression of the accelerator pedal while traveling at various speeds. no warning light was illumin…”
2024-04-09 · Power Train“when accelerating to pull out of driveway and enter traffic, while struggles to find correct gear causing tires to spin and loud clunking noise. forward collision detects objects that are not there causing vehicle emergency breaking to engage…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.