2022 Mercedes-Benz S 500 4matic problems, complaints & recalls
Most-reported problem areas: Vehicle Speed Control (3) · Fuel System, Gasoline (3) · Service Brakes (2)
Safety recalls (9)
Service Brakes, Hydraulic:foundation Components 2026-10-02 · campaign 26V638000 · 30,064 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S 500 4MATIC, Maybach S 580 4MATIC, Maybach S 680 4MATIC, S 580 4MATIC, 2023-2025 S 580 E 4MATIC, and 2024-2025 AMG S 63 E Performance vehicles. The front brake hoses may rupture and leak brake fluid.
Risk: A brake fluid leak can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the front brake hoses, free of charge. Owner notification letters are expected to be mailed November 27, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands previous NHTSA recall number 25V116. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 9, 2026.
Service Brakes, Hydraulic:foundation Components 2025-02-24 · campaign 25V116000 · 20,339 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 S 500, Maybach S 580 4MATIC, 2021-2023 S 580 4MATIC, 2022 S 680 4MATIC, and 2023 S 580e 4MATIC vehicles. The front brake hoses may rupture and leak brake fluid.
Risk: A brake fluid leak can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030007.
Fuel System, Gasoline:delivery:fuel Pump 2023-12-21 · campaign 23V880000 · 79,676 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
Fix: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.
Fuel System, Gasoline:delivery:fuel Pump 2023-06-26 · campaign 23V445000 · 143,551 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
Fix: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
Structure:interior Panels:dashboard 2022-12-16 · campaign 22V935000 · 1 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling one 2022 S 500 vehicle. The dashboard may be insufficiently attached, which can result in an improper front passenger air bag deployment in the event of a crash.
Risk: Improper deployment of an air bag can increase the risk of injury.
Fix: Dealers will replace a portion of the dashboard, free of charge. The owner notification letter was mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023010001.
Suspension:subframe/Mounting Bracket 2022-03-28 · campaign 22V194000 · 12 vehicles ⚠ DO NOT DRIVE
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 S580Z, S500V, and S580V vehicles. The sub frame weld for the thrust arm on the rear axle carrier may have been improperly welded, causing the thrust arm to break and detach.
Risk: A detached thrust arm can cause a sudden loss of vehicle control, or cause the vehicle to pull to one side during emergency braking, increasing the risk of a crash.
Fix: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will inspect the sub frame weld on the rear axle carrier and replace the rear axle carrier as necessary, free of charge. Owner notification letters were mailed April 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030028.
Steering: Steering Wheel/Handle Bar 2022-03-25 · campaign 22V189000 · 8,396 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
Risk: Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Fix: Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
Communication: Auto Crash Notification 2021-12-27 · campaign 21V00J000 · 1,239 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
Risk: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
Electrical System:software 2021-11-29 · campaign 21V931000 · 227 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the driver.
Risk: Driver distraction can increase the risk of a crash.
Fix: MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
Service bulletins (319)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Steering 2026-09-26 · LI46.10-P-080896 · Service Bulletin/Repair Instructions
complaint slight creaking noises when steering. cause noises may come from one or more sleeves of the horn contact plate. remedy remove the horn contact plate and check the sleeves for noise; see attached video. if necessary, apply lubricant to the sleeves.
Power Train 2026-09-26 · LI27.00-P-073124 · Service Bulletin/Repair Instructions
complaint customer complaints relating to automatic transmission 725.0 (nag3 classic /9g‑tronic automatic transmission) and 725.1 (nag3 facelift/9g‑tronic automatic transmission facelift) for faster, more effective and more targeted diagnosis, intelligent predictive repair (ipr) has been developed a
Engine 2026-09-26 · LI18.00-P-073137 · Service Bulletin/Repair Instructions
complaint sporadic warning message in instrument cluster "engine oil pressure, stop switch off vehicle" (or similar) is shown in red on vehicles with low mileage. cause directional control valve may stick. remedy 1‑ read off oil level in instrument cluster and correct if necessary. 2‑ perform approx
Electrical System 2026-09-25 · OTA-Comm. Mod. SW. Update · Over The Air
a software update will be performed that provides enhancements to the robustness and system stability of the communication module. the update is free of charge and runs in the background, which takes about 8 minutes to install. during this time, the vehicle can be driven without any restrictions, an
Visibility/Wiper 2026-09-25 · LI83.90-P-080935 · Service Bulletin/Repair Instructions
complaint cel illuminates and/or ac does not blow cold. cause potentially relevance to hardware and/or software remedy scenario 1: 1. if the ac does not blow cold air, replace compressor (if compressor's index and part number figure 1 match against table 1). a. if the compressor does not fall within
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Showing the 6 most recent of 319 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-22 · Air Bags“left front windows airbag malfunctioned and had to be totally replaced. airbag shorted internally. fault code b002111.…”
2026-07-01 · Wheels“the factory upgrade 21 inch spoke wheels with pirelli p-zero low profile tires are averaging a blow out every 800 miles. 5 flats and 2 sidewall blisters in the last 10,000 miles. pirelli p-zero 255/35/r21 front and 285/30/r21 rear are all four available for inspection if you tell me to save them before i replace them. there have been thousands of c…”
2025-03-31 · Vehicle Speed Control“the following pictures will again show the issues that i'm having while driving my 2022 s class mercedes, while using the cruise control on the belt parkway. it shows me stuck in traffic and, although i can only go 11 miles an hour while i’m stuck in traffic, the cruise control wants to push it to 80 mph, which is indeed very very dangerous!! …”
2025-03-27 · Vehicle Speed Control“here we go again, while driving on a side road with a 20 mph school speed limit, the cruise control wants to speed up to 60 mph!! what is it going to take to remedy this before i’m involved in a serious accident!!…”
2025-03-23 · Vehicle Speed Control“i leased my 2022 s 500, mercedes benz. on september 28, 2022 and after about a year, i have had issues with the large screen/radio and cruise control in the vehicle. all events are documented at the rockville centre, long island service center. i have made numerous complaints beginning in january of this year through emails and was assigned a …”
2025-03-17 · Power Train“as a loyal mercedes benz customer for the past 15 years, here i am writing to you for the fourth time since january 28th. of this year. my case number is [xxx]. i leased my 2022 s 500, vin # [xxx] on [xxx] and after about a year, i have had issues with the large screen/radio in the vehicle. all events are documented with your rockville cen…”
2024-11-24 · Visibility:defroster/Defogger/Hvac System“headunit goes offline blank screen and limits controls back up camera defrost and temperature controls …”
2024-09-14 · Forward Collision Avoidance: Automatic Emergency Braking“the car slams on the brakes for no reason. phantom braking. i have been tailgated because cars behind me - particularly on tye highway - think i’ve brake checked them (but it was the care slamming on the brakes). the door handles don’t open/deploy reliably. sometimes they work, sometimes they don’t. the touch screens are incredibly dangerous - …”
2024-07-26 · Tires:pressure Monitoring And Regulating Systems“i have the 2022 s 500 with 21 inch mag spoke rims with pirelli 255/35r21 tires on it which comes stock from mercedes benz. i have now been in almost 15 tires repair claims and 3 rim replacements because of how poorly mercedes designed the rims then put a tire soon the car that cannot handle the weight of the car. i hit a pot hole and my whole tire …”
2024-06-03 · Unknown Or Other“we're on our fifth windshield, and i'm concerned that there is some sort of structural issue. we've lived in the same area for more than 10 years and have never had this problem with any of our other cars, suvs, or trucks. sometimes, it sounds like a piece of sand has hit the windshield, and boom...another cracked windshield, but it always cracks o…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.