2022 Nova Bus Lfs Artic problems, complaints & recalls
Safety recalls (9)
Service Brakes, Air:supply:low Pressure Warning:switch 2026-06-02 · campaign 26V355000 · 5,662 vehicles
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 1997-2002, 2005-2024 LFS, 2009-2014, and 2016 - 2024 LFS Artic transit buses. The low brake air pressure warning light may fail to illuminate when the engine is off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
Risk: A low brake air pressure warning light that fails to illuminate when the engine is off will not alert the driver to a low brake pressure condition, increasing the risk of a crash if the parking brake is disengaged before starting the engine.
Fix: Nova Bus will update the firmware, free of charge. Interim owner notification letters explaining the safety risk were mailed by July 17, 2026. Owners will receive another notice once remedy becomes available. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is CR5918. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 2, 2026.
Equipment:electrical 2024-09-09 · campaign 24V657000 · 208 vehicles
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2024 LFS and 2019-2023 LFS Artic buses. The auxiliary heater module may allow contaminants to enter the electronic controller, which can cause an electrical short. Additionally, the auxiliary heater may fail, causing the defrosting system to not function properly.
Risk: An electrical short circuit can increase the risk of a fire. Additionally, a windshield defrosting system that does not function properly can decrease the driver's visibility, increasing the risk of a crash.
Fix: Nova Bus will the auxiliary heater air intake, free of charge. Owner notification letters were mailed January 28, 2025. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5637.
Parking Brake:conventional:air 2024-07-08 · campaign 24V518000 · 900 vehicles
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2021-2024 LFS and 2021-2023 LFS Artic buses. An air leak may occur in the parking brake valve and unintentionally engage the parking brake without activating the brake lights.
Risk: A bus that stops suddenly without activating brake lights increases the risk of a crash.
Fix: Nova Bus will inspect and tighten the parking brake air line connections, free of charge. Owner notification letters were mailed July 24, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5615.
Electrical System:alternator/Generator/Regulator 2024-03-17 · campaign 24V203000 · 608 vehicles
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2021-2022 LFS Artic and 2021-2023 LFS buses. The alternator power cable nut may not have been tightened properly.
Risk: A loose nut can cause electrical arcing, increasing the risk of a fire.
Fix: Nova will inspect and tighten the power cable nut as necessary, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5570.
Equipment:appliance:air Conditioner 2023-11-11 · campaign 23V763000 · 339 vehicles
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2020-2023 LFS and LFS Artic transit buses. The brackets retaining the Mobile Climate Control HVAC Unit could fail and allow the unit to detach from the bus.
Risk: An HVAC unit that detaches from a bus can create a road hazard, increasing the risk of a crash.
Fix: Nova Bus will inspect the existing brackets and install additional brackets, as necessary, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Nova Bus customer service at 1-800-350-6882. Nova Bus's number for this recall is CR5508.
Electrical System:wiring:fuses And Circuit Breakers 2023-08-31 · campaign 23V607000 · 1,189 vehicles
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2017-2023 LFS and 2017-2022 LFS Artic transit buses. The 24-volt power cable and grounded mounting fastener that secures the fuse holder may short circuit.
Risk: An electrical short circuit can overheat the fuse holder and increase the risk of a fire while driving or parked.
Fix: Nova will insect, remove, and clean the fuse holder and cable lugs as necessary, free of charge. Owner letters were mailed November 7, 2023. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5445. This recall replaces and expands recall number 22V-416. Vehicles previously repaired under recall 22V-416 will need to have the new remedy completed.
Power Train:driveline:driveshaft 2023-07-12 · campaign 23V482000 · 414 vehicles
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2019-2023 LFS and LFS Artic transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.
Risk: A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Fix: Dealers will inspect the output yoke bolts, and if necessary, tighten loose output yoke bolts, free of charge. Phase 1 will include 2019-2023 LFS vehicles. Nova notified dealers on 10/03/2024 and notified Phase 1 owners on 10/27/2024. Phase 2 will include 2019-2020 LFS Artic vehicles. Interim letters informing owners of the safety risk were mailed on October 27, 2023. A second notice will be mailed to Phase 2 owners once the remedy is available, expected in January 2025. Owners may contact
Electrical System:wiring:fuses And Circuit Breakers 2022-06-13 · campaign 22V416000 · 273 vehicles
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2021 LFS and 2019-2022 LFS Artic buses. The radiator fan's electrical fuse holder may experience excessive corrosion which can result in an electrical short.
Risk: An electrical short increases the risk of a fire.
Fix: Nova Bus will provide the remedy parts and service document instructions, free of charge. Owner notification letters were mailed on June 29, 2022. Owners may contact Nova Bus' customer service at 1-800-350-6682. Nova Bus' number for this recall is CR5259.
Equipment 2022-05-11 · campaign 22V323000 · 307 vehicles
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2016-2020 LFS and 2013-2022 LFS Artic buses. The momentary STOP and YIELD text message board is duplicating the stop light and turn signal light signals. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: The momentary text message board duplicating light signals may cause confusion, increasing the risk of a crash.
Fix: Nova will coordinate with Prevost Service Centers to remove the momentary text message board duplicating light signals and associated equipment, free of charge. Owner notification letters were mailed on June 27, 2022. Owners may contact Nova's customer service at 1-800-350-6682. Nova's number for this recall is CR5267/68/69.
Service bulletins (10)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2024-02-08 · BS5450E · Service Bulletin/Repair Instructions
led strip (n105390) was installed without seals in the plug.
Engine And Engine Cooling 2023-12-22 · BS5530E · Service Bulletin/Repair Instructions
flag terminal hole is too large for terminal stud.
Engine And Engine Cooling 2023-03-15 · BS5320ER1 · Service Bulletin/Repair Instructions
fire light coming on in the dash, fire detection system
Exterior Lighting 2022-12-19 · BS5285 · Service Bulletin/Repair Instructions
installed headlights do not have heated lens.
Power Train 2022-12-15 · BS5318E · Service Bulletin/Repair Instructions
dipstick does not reflect the correct oil level in the transmission
Electrical System 2022-12-14 · FT5323 · Service Bulletin/Repair Instructions
the decal inside the +ib panel shows wrong position of relay boards
Showing the 6 most recent of 10 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.