2022 Pierce Enforcer problems, complaints & recalls

Defect: Pierce Manufacturing (Pierce) is recalling certain 2015-2026 Arrow XT, Enforcer, Impel, and Velocity 107’ ladder and 110’ platform aerial firetrucks equipped with a single rear axle. The firm-on-ground system light may remain illuminated after the rear stabilizer loses contact with the ground.

Risk: A false firm-on-ground indicator light may lead to using the aerial device when the vehicle may shift during aerial operation, increasing the risk of injury.

Fix: Pierce will provide instructions on how to update the vehicle software and perform an aerial device functional check, free of charge. Owner notification letters were mailed April 29, 2026. Owners may contact Pierce customer service at 1-888-974-3723.

Defect: Pierce Manufacturing (Pierce) is recalling certain 2019-2023 Arrow XT, Enforcer, and Velocity mid-mount tower trucks equipped with an aerial platform basket. The electrical connector to the aerial turntable wiring harness may not be properly secured, which can result in connector corrosion and affect the leveling ability of the platform basket.

Risk: An inability for the platform basket to maintain level can result in the basket tipping, increasing the risk of injury.

Fix: Pierce will replace the aerial turntable wiring harness, free of charge. Owner notification letters were mailed December 14, 2023. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B330.

Defect: Pierce Manufacturing (Pierce) is recalling certain 2018-2023 Velocity, Impel, Enforcer, and Arrow XT 110-foot aerial trucks. When the aerial platform is extended to its maximum angle, the platform mounting bracket may interfere with the basket handrail hinge peg and cause the handrail to detach from the basket.

Risk: A basket handrail that unexpectedly detaches from the basket may increase the risk of injury to first responders using the handrail or to individuals on the ground near the vehicle.

Fix: Dealers will install new basket handrail hinge pegs, free of charge. Owner notification letters were mailed March 16, 2023. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B326.

Defect: Pierce Manufacturing (Pierce) is recalling certain 2022 Saber, Enforcer, and Arrow XT fire trucks. The tie rod clamps may have been improperly heat-treated, causing them to crack and allowing the tie rods to separate.

Risk: Tie rod separation can result in a sudden loss of steering, increasing the risk of a crash.

Fix: Dealers will replace the tie rod clamps, free of charge. Owner notification letters were mailed on January 26, 2023. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B324.

Defect: Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.

Risk: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.

Fix: Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.

Defect: Pierce Manufacturing (Pierce) is recalling certain 2021-2022 Velocity, Impel, Enforcer, Arrow XT, Quantum, and Dash CF trucks. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.

Risk: A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.

Fix: Dealers will inspect and replace the steering gears, as necessary, free of charge. Owner notification letters were mailed on October 4, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B321.