2023 Audi Q4 E-Tron problems, complaints & recalls
Most-reported problem areas: Vehicle Speed Control (3) · Steering (2) · Fuel/Propulsion System (2)
Safety recalls (4)
Service Brakes, Hydraulic:antilock/Traction Control/Electronic Limited Slip:control Unit/Module 2025-02-27 · campaign 25V120000 · 60,490 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Risk: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
Fix: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
Exterior Lighting:lighting Control Module:software 2024-05-22 · campaign 24V361000 · 17,797 vehicles
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q4 E-TRON and Q4 E-TRON Sportback vehicles. The incorrect headlight control module software may have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Incorrect headlight control module software may cause the parking lights not to operate as intended when the headlights are turned on and the turn signals are activated, which can reduce vehicle visibility and increase the risk of a crash.
Fix: Dealers will update the headlight control module with a new data set, free of charge. Owner notification letters were mailed June 6, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 941L.
Electrical System:propulsion System:charging:cable/Cord:onboard 2023-12-13 · campaign 23V842000 · 93,196 vehicles
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Risk: An overheated outlet or charging cable can increase the risk of a fire.
Fix: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Air Bags 2023-03-22 · campaign 23V189000 · 5,224 vehicles
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2023 Q4 E-Tron SUV and Q4 E-Tron Sportback vehicles. During deployment, the head curtain air bag could deform the door seal and expose the metal inlay within the seal, which could tear the air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
Risk: In the event of a crash, a torn air bag cannot protect occupants as intended, increasing the risk of injury.
Fix: Dealers will install cloth tape in the driver and front passenger B-pillar area, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 69FA.
Service bulletins (806)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-25 · TSB_2083409_1 · Service Bulletin/Repair Instructions
this bulletin states that technicians are required to report to the manufacturer when a vehicle has flooded, and specify the height to which the vehicle has been flooded.
Unknown Or Other 2026-09-25 · TSB_2052680_2 · Service Bulletin/Repair Instructions
this bulletin provides information for reporting safety related information to the manufacturer.
Power Train 2026-09-23 · TSB_2074899_6 · Service Bulletin/Repair Instructions
this bulletin prolvides information when there are clacking noises during load changes/when changing direction.
Steering 2026-09-22 · TSB_2074846_5 · Service Bulletin/Repair Instructions
this bulletin provides information about vibrations and rotational steering vibrations.
Visibility/Wiper 2026-09-22 · TSB_2020552_15 · Service Bulletin/Repair Instructions
this bulletin provides service information regarding exterior glass cleaning.
Structure:body 2026-09-18 · TSB_2078648_4 · Service Bulletin/Repair Instructions
this bulletin provides information about billing for a broken sunroof glass panel.
Showing the 6 most recent of 806 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-08-16 · Fuel/Propulsion System“on friday, xxx, i stopped my vehicle in a parking spot, exited, and returned to my vehicle. i put it in drive, moved from the parking spot, and before i could reach 10 mph, the vehicle began to shake/vibrate violently, and the dash lit up with electrical system malfunction warning. on saturday, xxx, my [xxx] daughter, who was driving my [xxx] and …”
2026-07-17 · Fuel/Propulsion System“i am reporting a severe safety recall compliance failure and fraudulent reporting by an authorized dealership regarding a 2023 audi electric vehicle. on may 30, 2024, under repair order 227719, the dealership officially certified to the nhtsa and audi that safety recall 93u6 (compact/portable charging system cable) was fully completed. the dealersh…”
2026-02-09 · Suspension“front suspension ball joint failure occurred while driving approximately 70 mph on an interstate highway, resulting in sudden loss of vehicle control and requiring immediate emergency response. the vehicle is a 2023 audi e-tron a5. two weeks prior to the sudden failure, an audi dealership inspected the same front corner of the vehicle following ea…”
2026-01-22 · Vehicle Speed Control · 💥 crash“as i began to move the car, the vehicle suddenly accelerated on its own. i attempted to brake before reaching the stop sign, but the car continued to gain speed. i estimate the vehicle reached approximately 60 mph. within seconds, i collided with two vehicles and then a palm tree, sustaining a frontal impact. the entire incident occurred within app…”
2025-12-11 · Vehicle Speed Control · 💥 crash“i purchased the audi q4 etron new. the issue that i'm bring up is 'self-acceleration' i had the intial incident 10/2025 where the car self accelerated (audi case open) but can't reproduce which almost pin a kid between my vehicle and another vehicle. i was able to react quickly to prevent a death. second time 'self-acceleration" was on 3/27/25…”
2025-11-05 · Unknown Or Other“primary issue is electric shock hazard and limb dismemberment. it was confirmed by an audi service tech that all audi q4s have dangerous gaps in every door. my child 8 years old got her finger caught between the panel and door frame. she could have cut or worse lost her finger should the door rapidly open or close. wires are exposed leaving the eas…”
2025-09-24 · Exterior Lighting:tail Lights“see attached document for complaint.…”
2025-04-04 · Engine“car alarmed that my ev had a major electrical issue and made sirens outside as to warn others to not come close and keep distance as if the car will catch fire or explode. i replicated this warning again sitting in the car. fearing the car will catch fire i had it moved out of my garage. my audi service center was not able to replicate the issue an…”
2025-03-12 · Electrical System“on 7/17/2024 at 11:39am at bakersfield, ca.when weather temperature was in the 100s , when turn ignition on, lights on temperature control module (a/c, heating) and emergency light switch started flashing unstoppable. i sent the video tu audi of america and audi of bakersfield, ca. i got an email from audi of america acknowledging the email was rec…”
2025-03-12 · Steering“i have noticed on my audi q4 in about 4 different occasions that when i applied the brakes in situations like when traffic suddenly stops, the car and wheels shakes in an uneven, irregular way. like i never expected before in my more than 45 years driving bmw, mitsubishi, mazda. besides that also always noticed that my car reduces the speed almost…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.