2023 Audi Q5 Sportback problems, complaints & recalls
Most-reported problem areas: Wheels (1) · Vehicle Speed Control (1) · Structure:body:hatchback/Liftgate:support Device/Strut (1)
Safety recalls (2)
Engine 2025-05-07 · campaign 25V294000 · 89,417 vehicles
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
Risk: The screws can loosen, allowing oil to leak and increasing the risk of a fire.
Fix: Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.
Engine And Engine Cooling:engine:hard Parts Internal/Mechanical 2022-10-07 · campaign 22V753000 · 76,515 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Risk: A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
Fix: Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).
Service bulletins (642)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-25 · TSB_2083409_1 · Service Bulletin/Repair Instructions
this bulletin states that technicians are required to report to the manufacturer when a vehicle has flooded, and specify the height to which the vehicle has been flooded.
Engine 2026-09-25 · TSB_2083393_1 · Service Bulletin/Repair Instructions
this bulletin provides information when the starter/generator drive belt is noisy or came off.
Engine 2026-09-25 · TSB_2069531_2 · Service Bulletin/Repair Instructions
this bulletin provides information when the mil is on, evap pressure/temp sensor incorrect dtc displayed: p202400, p045000, p045200, p24d600, p24d800, p2b7b00.
Unknown Or Other 2026-09-25 · TSB_2052680_2 · Service Bulletin/Repair Instructions
this bulletin provides information for reporting safety related information to the manufacturer.
Electrical System 2026-09-23 · TSB_2083385_1 · Service Bulletin/Repair Instructions
this bulletin provides information when there is a warning message in the instrument cluster about external sound.
Steering 2026-09-22 · TSB_2074846_5 · Service Bulletin/Repair Instructions
this bulletin provides information about vibrations and rotational steering vibrations.
Showing the 6 most recent of 642 bulletins. Search all of them free at nhtsa.gov.
What owners report
2023-10-20 · Structure:body:hatchback/Liftgate · 856 mi“the contact owns a 2023 audi q5. the contact stated that while using the liftgate to load or unload the rear cargo compartment, the motion-sensor used to activate the liftgate would close or open the liftgate due to the slightest movement. the contact stated that he had been struck on the head by the liftgate after barely moving his foot near the s…”
2023-08-28 · Structure:body:hatchback/Liftgate:support Device/Strut · 1,820 mi“the contact owns a 2023 audi q5. the contact stated that after opening the trunk door and reaching into the trunk, the trunk door inadvertently released, and the door struck the contact on the neck. no medical attention was sought. the contact stated that the trunk door was difficult to manually raise up. the contact heard a beeping sounding and wa…”
2023-07-05 · Vehicle Speed Control · 1,030 mi · 💥 crash“the contact owns a 2023 audi q3. the contact stated that while driving approximately 5 mph over a speed pump the driver pressed the brake pedal while approaching a stop sign when suddenly the vehicle accelerated forward at a high rate of speed and crashed into a fence and brick wall. during the crash, the driver sustained a fractured nose, head and…”
2023-01-16 · Wheels“brand new vehicle with less than 1000 miles. whenever i take an exit from highyway vehicle's rear wheel slips and shakes. it shakes and slips when i change lanes in a curvy highway such as hardy toll road in houston. happened several times. i am taking it to the dealer this week to have it checked out. i suspect that a recall may be needed here!…”
2022-12-20 · Unknown Or Other“once the car is programmed to open/close your garage door, the car must be running in order to use this feature. this means that you must start the car before opening the garage door when you want to pull out and likewise you need to close the garage door before turning off the motor when you pull into the garage. i consider this a safety defect. …”
2022-11-26 · Engine“wa15aafy9p2019936 new car with recall beign sold by the dealer. …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.