2023 Braun Honda Odyssey problems, complaints & recalls
Safety recalls (1)
Equipment Adaptive/Mobility:wheelchair Restraints/Securement:latch/Anchor: 2025-10-30 · campaign 25V759000 · 2,810 vehicles
Defect: Braun Corporation (Braun) is recalling certain 2021-2025 Chrysler Pacifica, 2022-2025 Toyota Sienna, and 2022-2026 Honda Odyssey vehicles equipped with wheel chair restraint retractors. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unlocked wheelchair can move during transit or during a crash, increasing the risk of injury.
Fix: Dealers will inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed December 23, 2025. Owners may contact Q'Straint's customer service at 1-800-987-9987 or Braun's customer service at 1-800-488-0359.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.