2023 Cadillac Escalade Esv problems, complaints & recalls
Most-reported problem areas: Engine (39) · Power Train (19) · Engine And Engine Cooling (6)
🧭 Reliability snapshot
Compared against other Cadillac Escalade Esv model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (4)
Engine And Engine Cooling:engine:hard Parts Internal/Mechanical 2025-04-24 · campaign 25V274000 · 597,571 vehicles
Defect: General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Risk: Engine failure increases the risk of a crash.
Fix: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number
Service Brakes, Hydraulic:power Assist:electric:control Module:software 2024-09-12 · campaign 24V674000 · 449,671 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Risk: Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
Fix: The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N242447990.
Suspension:rear 2023-09-20 · campaign 23V642000 · 189 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.
Risk: A broken suspension bolt can result in misalignment of the rear wheel, increasing the risk of a crash.
Fix: Dealers will replace both rear suspension outer control arm bolts, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N232415910.
Exterior Lighting:lighting Control Module:software 2022-12-08 · campaign 22V903000 · 740,108 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
Fix: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
Service bulletins (857)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-10-07 · PIT6110L · Service Bulletin/Repair Instructions
this preliminary information communicates an issue with the ses mil and dtc p062b and engineering is currently investigating.
Unknown Or Other 2026-10-05 · PIT6477D · Service Bulletin/Repair Instructions
this preliminary pi was created to advise techniians in the field that they will not be able to perform a gds automated bleed with the scan tool dues to a issue with the software in the scan tool
Unknown Or Other 2026-09-28 · PIT6457C · Service Bulletin/Repair Instructions
this preliminary information is for technicians that may see dtcs that are history and should not perform any part replacements. they should follow the notes mentioned prior to anything being replaced.
Unknown Or Other 2026-09-28 · PIC6540K · Service Bulletin/Repair Instructions
this preliminary information communicates to dealers a procedure to reset the radio.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-10 · PIT5801F · Service Bulletin/Repair Instructions
this preliminary information communicates diagnostic tips for air leveling suspension system.
Showing the 6 most recent of 857 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-26 · Steering“since may 24, 2026, my 2023 cadillac escalade esv has repeatedly experienced reduced engine power, check-engine warnings, multiple dashboard alerts and loss of propulsion. during one incident, the motor stopped responding, the vehicle lost power and came to a complete stop in the middle of a public roadway. this exposed me and surrounding motorists…”
2026-10-21 · Vehicle Speed Control“my 2023 cadillac escalade esv brakes on its own when super cruise is on. this happens in normal highway traffic with no vehicle, object or hazard in my path. the braking is sudden and hard. a vehicle behind me could hit me. on several occasions, a vehicle behind me had to brake hard / swerve to avoid a collision. i have a few cases captured on came…”
2026-10-05 · Service Brakes“on september 24, 2024, my 2023 cadillac escalade esv stalled while i was driving in traffic and would not restart. i was unable to proceed normally at a green light, creating a risk of a rear-end or other collision. i have video footage of the vehicle unable to proceed. the authorized dealership documented a no-crank/no-start condition and found t…”
2026-10-01 · Engine“i am filing this safety complaint regarding a critical, unresolved mechanical defect in my 2023 cadillac escalade esv (approx. 80,000 miles). the dealership (earnhardt chandler cadillac) notified me that my vehicle required an engine replacement under a recall/warranty service. following their service, a brand-new replacement engine was installed. …”
2026-09-24 · Engine“my 2023 cadillac escalade esv, equipped with the 6.2l v8 engine, developed an abnormal engine knocking/clicking noise despite previously receiving the remedy for gm engine safety recall n252494000, nhtsa campaign 25v274. on august 21, 2025, at 37,437 miles, costa mesa gmc cadillac performed the recall inspection. the repair invoice states that the…”
2026-09-19 · Suspension“about 11pm driving 70 on freeway started feeling pull back and then started to hear a knock noise. so turned down the music and the knock noise was getting louder as i was driving so i went to the right lane as i went to the right lane i felt like the car was pulling back and slowing down even as i accelerated… knock got even louder and i decided t…”
2026-09-09 · Engine“ date: xxx time: 10:30 am approx. location: [xxx] vehicle: cadillac escalade vin: [xxx] mileage: 25,572 while driving normally, the vehicle experienced sudden engine failure. no prior warning lights provided adequate notice. vehicle became disabled and required towing. this vehicle is equipped with an engine subject to a known recall. a recall m…”
2026-09-02 · Suspension“dear national highway traffic safety administration, i am writing to report a serious vehicle safety concern involving my 2023 cadillac escalade esv. the vehicle is currently displaying the following warning messages: "service leveling system" "vehicle too low, drive with caution" in addition, the vehicle is visibly sitting lower than normal, i…”
2026-09-01 · Engine And Engine Cooling · 62,000 mi“the contact owns a 2023 cadillac escalade esv. the contact stated that while driving at various speeds and while idling, the engine was shaking, the vehicle stalled, and the vehicle lost power. the contact restarted the vehicle. the contact stated that the vin was included in nhtsa campaign number: 25v274000 (engine and engine cooling). the vehicle…”
2026-08-31 · Engine · 56,000 mi“the contact owns a 2023 cadillac escalade esv. the contact stated that on several occasions while driving and accelerating, the vehicle stalled and jolted forward. additionally, while driving at undisclosed speeds, the vehicle lost automotive power with the check engine warning light flashing on and off. the vehicle was taken to a local dealer wher…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.