2023 Cadillac Xt6 problems, complaints & recalls
Most-reported problem areas: Power Train (4) · Visibility/Wiper (2) · Wheels (1)
🧭 Reliability snapshot
Compared against other Cadillac Xt6 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Power Train:automatic Transmission 2023-03-16 · campaign 23V172000 · 8,744 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.
Risk: A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
Fix: Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.
Equipment:other:labels 2022-09-22 · campaign 22V708000 · 24 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5, XT6, and GMC Acadia vehicles. The certification label located on the driver's side B-pillar contains tire size information that may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: Illegible tire size information may result in the wrong tires being installed, increasing the risk of a crash.
Fix: Dealers will replace the vehicle certification label, free of charge. Owner notification letters were mailed October 12, 2022. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222381690.
Service bulletins (552)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-10-16 · N262570770-03 · Service Campaign
certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. dealers are to cut the thermal break tabs on the radiator.
Unknown Or Other 2026-10-07 · PIT6110L · Service Bulletin/Repair Instructions
this preliminary information communicates an issue with the ses mil and dtc p062b and engineering is currently investigating.
Unknown Or Other 2026-09-28 · PIT6457C · Service Bulletin/Repair Instructions
this preliminary information is for technicians that may see dtcs that are history and should not perform any part replacements. they should follow the notes mentioned prior to anything being replaced.
Unknown Or Other 2026-09-28 · PIC6540K · Service Bulletin/Repair Instructions
this preliminary information communicates to dealers a procedure to reset the radio.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Engine 2026-09-25 · N262570770-02 · Service Campaign
certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. dealers are to cut the thermal break tabs on the radiator.
Showing the 6 most recent of 552 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-02-01 · Fuel/Propulsion System“the vehicle has experienced repeated fuel system failures. the fuel pump control module (fpcm) is a known general motors issue on similar vehicles, but this specific vehicle was not included in a recall. the vehicle now displays diagnostic trouble code p2635 – fuel pump flow performance. the engine hesitates and loses power during acceleration, es…”
2025-04-30 · Wheels“i was informed during a dealer oil change that the toe links on the rear wheels needed to be replaced. why is this not covered under the bumper to bumper warranty?…”
2024-08-14 · Power Train · 64,000 mi“the contact owns a 2023 cadillac xt6. the contact stated while driving at an undisclosed speed, the vehicle lost motive power. the contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. no warning lights were illuminated. the vehicle was not taken to the dealer or an independent mechanic. the vehicle was not r…”
2023-09-06 · Power Train“the contact owns a 2023 cadillac xt6. the contact received notification of nhtsa campaign number: 23v172000 (power train) however, the part to do the recall repair was unavailable. the dealer was made aware of the issue. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was mad…”
2023-08-28 · Power Train“the contact owns a 2023 cadillac xt6. the contact received notification of nhtsa campaign number: 23v172000 (power train) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the dealer and malloy cadillac (2700 valley ave #2, winche…”
2023-08-15 · Steering“i bought cadillac xt6 four months ago . last week i noticed that car steering lock when turning right on highway over 25mph. i went to the empire cadillac of long island city (ny). mechanic took test drive with me and even he noticed that there is some problem. after keeping my car 2 days they said they did not find anything. i ask them to change t…”
2023-06-22 · Structure:body“my lift gate would open by itself when i put the car in park. it would also open overnight while parked in the garage. when i discovered it open, the battery had ran down. opening while in park happened about 6 times. …”
2023-03-10 · Visibility/Wiper“i purchased a 2023 cadillac xt6 .the issue is when i shift into reverse at night the back up camera get very dim and it is very hard to see anything thru the rear display. cadillac say's it is working as designed. .they are correct. i tried this on other cadillac xt6 car and same issue. there is a safety issue it is very dim. i tried a buick,, and …”
2023-02-13 · Visibility/Wiper“i have a cadillac 2023 xt6 when i put the car in reverse in the daytime the back up camera display works fine. if it is at night,raining, or during any hours of the day like in a garage the display dims .it is hard to see a person behind you or any poles. when shifting into reverse, it is bright then it goes dim. i brought it in to the dealer and …”
2023-01-25 · Lane Departure: Assist“during a drive at about 40 mph down a straight, dry two-lane, something went wrong and it decided to encourage me to drive into the ditch, steering me directly off the road. it was consistent, and when i found a stretch with a wide shoulder to see what would happen, it took me unerringly to the right, onto the dirt. for me, it was unnerving and di…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.