2023 East To West Alta problems, complaints & recalls
Safety recalls (2)
Equipment 2023-04-13 · campaign 23V262000 · 2,616 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2021 Forester 2401BSD, FR3 F3A32DSF, Georgetown GTA36K7, 2022-2023 East to West Entrada, 2023 East to West Alta, Coachmen Apex, Brookstone, Chaparral and Chaparral Lite, Forest River Crusader, Sanibel, Shasta Phoenix, Coachmen Spirit, and East to West Tandara vehicles. The solar panel mounting hardware may become loose and pull through the slot in the panel.
Risk: Loose hardware can cause the solar panels to detach from the vehicle during transit, increasing the risk of a crash.
Fix: Dealers will install additional hardware to the existing panel and install a secondary holding bracket, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact East to West Alta, Entrada and Tandara customer service at 1-574-264-6664; Coachmen Apex and Spirit customer service at 1-574-825-8205; Coachmen Brookstone, Chaparral, Chaparral Lite, and Shasta Phoenix customer service at 1-574-825-7101; Crusader and Sanibel customer service at 1-574-862-1025; and Georget
Exterior Lighting 2022-11-04 · campaign 22V828000 · 2,707 vehicles
Defect: Forest River, Inc (Forest River) is recalling certain 2022-2023 East to West Alta travel trailers. The side marker lights may not reflect light as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Non-reflective side marker lights can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.
Fix: Dealers will install reflective stickers, free of charge. Owner notification letters were mailed November 30, 2022. Owners may contact Forest River customer service at 1-574-264-6664. Forest River's number for this recall is 501-1571.
Service bulletins (7)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2025-06-25 · 511950 · Service Bulletin/Repair Instructions
this is a product service bulletin from global link concerning counterfeit keys for entry doors being sold on certain websites. forest river is reporting as we are sharing with the dealer body.
Unknown Or Other 2024-07-27 · 5011822 · Service Bulletin/Repair Instructions
this print references for the dealers the backer locations if needed, in the sidewalls.
Unknown Or Other 2024-06-26 · 5011806 · Service Bulletin/Repair Instructions
generic sidewall drawings depicting the location of the backers. this is for dealer reference.
Unknown Or Other 2024-04-29 · 5011771 · Service Bulletin/Repair Instructions
this is a general rear ladder installation guideline for dealers to reference.
Interior Lighting 2023-11-21 · 5011704 · Service Bulletin/Repair Instructions
a limited number of outer dome skylights have displayed cracks soon after installation.
Equipment:appliance:refrigerator 2023-09-21 · 511680 · Service Bulletin/Repair Instructions
according to a furrion tsb "tb-220919": irregular cooling performance has been reported on the identified refrigerators. the refrigerator compressor has been found to stop working and requires a ãâ¢ãâãâhard resetãâ¢ãâãâ by disconnecting power to reset cooling operation. on occasion, discon
Showing the 6 most recent of 7 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.