2023 Entegra Reatta Xl problems, complaints & recalls
Most-reported problem areas: Steering (1) · Seats (1)
Safety recalls (3)
Seats 2024-02-01 · campaign 24V061000 · 148 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems" and number 210, "Seat belt assembly anchorages."
Risk: A loose or detached seat assembly increases the risk of injury.
Fix: Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.
Electrical System:software 2023-03-30 · campaign 23V224000 · 972 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2022-2024 Jayco Embark, Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. A vehicle control module software error may cause loss of drive power or loss of key safety functions, such as loss of head lights or windshield wipers.
Risk: A sudden loss of drive power, or reduced visibility from a loss of head lights or windshield wipers can increase the risk of a crash.
Fix: Dealers will reprogram the vehicle control module, free of charge. Owner notification letters are expected to be mailed May 1, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Equipment:other:labels 2023-02-20 · campaign 23V102000 · 2,467 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and Seneca XT recreational vehicles. The certification labels may be missing the rear Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the r
Risk: Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.
Fix: Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903583.
Service bulletins (6)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System:ignition:anti-Theft:immobilizer/Proximity:key/Sender 2023-06-01 · INC 23-110 · Service Bulletin/Repair Instructions
inc (informational communication) regarding pairing and programming key fobs.
Visibility/Wiper 2023-05-05 · SRP 23-107 · Service Bulletin/Repair Instructions
standard repair procedure (srp) wiper arm replacement instructions.
Equipment:recreational Vehicle/Trailer:120/240 Vac Electrical System:inverter 2023-03-07 · INC 23-094 · Service Bulletin/Repair Instructions
informational communication (inc) instructions for setting inverter/charger values on vegatouch
Equipment:other:owners/Service/Other Manual 2023-02-20 · INC 23-087 · Service Bulletin/Repair Instructions
informational communication - understanding the start-up procedure.
Equipment 2022-11-03 · SRP 22-082 · Service Bulletin/Repair Instructions
standard repair procedure: shower enclosure and shower door installation instructions.
Structure 2022-09-07 · SRP 22-074 · Service Bulletin/Repair Instructions
standard repair procedure (srp) - filon roof damage repair instructions.
What owners report
2025-08-14 · Seats · 15,000 mi“the contact owns a 2023 entegra reatta xl. the contact stated that while attempting to adjust the driver’s seat, the breaker tripped. after the breaker tripped, the contact was unable to adjust the seat and the seat became inoperable. the contact reset the breaker and was able to readjust the seat. the contact stated that the seat could only be adj…”
2023-01-03 · Steering“i am 5'9 and it is not possible for me to see the whole dash. the steering wheel blocks the low third of the dash. cannot see important information. also, the headlights do not put out nearly enough enough light. have to turn on fog lights to see well.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.