2023 Entegra Vision Xl problems, complaints & recalls
Most-reported problem areas: Parking Brake (1) · Equipment:appliance:electric Water Heater (1)
Safety recalls (2)
Electrical System: Instrument Cluster/Panel 2023-11-16 · campaign 23V771000 · 134 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Emblem, Vision, Vision XL, Jayco Alante, Precept, and Precept Prestige motorhomes. Corrosion in the Smart Data Link Connector (SDLC) may interfere with the Controller Area Network (CAN) communication, resulting in an inoperative instrument panel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 105, "Hydraulic and Electric Brake Systems."
Risk: An inoperative instrument panel cannot show critical safety information, such as the speedometer or warning lights, increasing the risk of a crash.
Fix: Ford dealers will install a wire harness connector, and inspect and replace the SDLC module, as necessary, free of charge. Owner notification letters were mailed December 13, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Service Brakes, Hydraulic:foundation Components:disc:caliper 2023-05-04 · campaign 23V318000 · 63 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Emblem, Vision, Vision XL, Jayco Alante, Precept, and Precept Prestige motorhomes, built on Ford F-53 chassis. The rear brake caliper attachment bolts may not be tightened correctly, which can allow the caliper to loosen and possibly damage the wheel or brake lines.
Risk: A damaged wheel can result in a loss of tire pressure. A damaged brake line can cause a brake fluid leak and reduce brake performance. Either condition increases the risk of a crash.
Fix: Jayco will notify owners, and Ford dealers will inspect and tighten the rear caliper bolts, as necessary, free of charge. In addition, any damaged bolts will be replaced, free of charge. Owner notification letters were mailed May 24, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2023-09-22 · SRP 23-117 · Service Bulletin/Repair Instructions
inverter performance issues related to units with residential refer option and 1200w. issue presents as an error code or buzzer warning for e01 or e05 low voltage warning. standard repair procedure (srp) inverter performance repair instructions.
Electrical System 2023-09-22 · SRP 23-116 · Service Bulletin/Repair Instructions
inverter performance issues related to units with residential refer option and 1200w. issue presents as an error code or buzzer warning for e01 or e05 low voltage warning. standard repair instructions (srp) inverter performance repair instructions.
What owners report
2024-09-03 · Parking Brake · 2,500 mi“the contact owns a 2023 entegra vision xl. the contact stated that while driving at an undisclosed speed, he heard an abnormal rhythmic bang emanating from the rear of the rv. no warning lights were illuminated. the rv was taken to the dealer, who diagnosed a failure with the parking brake, finding that the parking brake was dragging and required a…”
2024-05-06 · Equipment:appliance:electric Water Heater · 5,200 mi“the contact owns a 2023 entegra vision xl. the contact stated that once he arrived back home from an rv trip he noticed that the 10 gallon water heater had broke off its mount. the contact also mentioned he called the dealer and they advised him the sooner appointment they had available would not have been until june 2024. the contact ordered the p…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.