2023 Forest River Aurora problems, complaints & recalls
Safety recalls (1)
Equipment:other:labels 2025-02-21 · campaign 25V111000 · 1,833 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2017-2025 Coachmen Catalina, 2020-2025 Aurora, and 2025 Puma travel trailers. The Gross Vehicle Weight Rating (GVWR) on the Federal placard may exceed the safety chain rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 110, "Tire Selection and Rims" and 120, "Wheels and Rims - Other Than Passenger Cars."
Risk: An incorrect weight rating may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
Fix: Forest River will mail owners a corrected Federal Placard with application instructions, free of charge. Owner notification letters were mailed March 24, 2025. Owners may contact Forest River customer service at 5745-825-4995, and Puma customer service at 1-574-642-0588. Forest River's number for this recall is 51-1895.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2025-06-25 · 511950 · Service Bulletin/Repair Instructions
this is a product service bulletin from global link concerning counterfeit keys for entry doors being sold on certain websites. forest river is reporting as we are sharing with the dealer body.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.