2023 Glaval Bus Universal problems, complaints & recalls
Safety recalls (2)
Electrical System:wiring 2025-04-25 · campaign 25V278000 · 453 vehicles
Defect: Forest River Bus, LLC (Forest River Bus) is recalling certain 2023-2025 Champion Challenger, Defender, 2024-2025 Glaval Entourage, and 2023-2024 Glaval Universal transit buses. The entry door ground wire may be incorrectly connected to the positive side of the battery instead of the negative ground.
Risk: An incorrect ground connection increases the risk of a fire.
Fix: Dealers will repair the wiring at the entry door, free of charge. Owner notification letters were mailed June 2, 2025. Owners may contact Forest River Bus customer service at 800-348-7440. Forest River Bus's number for this recall is 05-1925.
Service Brakes, Hydraulic:foundation Components:hoses, Lines/Piping, And Fittings 2024-04-05 · campaign 24V253000 · 3,680 vehicles
Defect: Forest River Bus, LLC. (Forest River Bus) is recalling certain 2018-2024 Starcraft Allstar, Senator II, 2022-2024 Starcraft Allstar MVP, Senator II MVP, Eldorado National Advantage, 2018 Starcraft Candidate II, 2023 Starcraft Starlite, 2023-2034 Champion Challenger, Elkhart Coach ELKC, and 2019-2024 Glaval Universal transit buses. Unsecured brake lines may be damaged by contact with the frame rail.
Risk: Damaged brake lines can cause loss of brake pressure, increasing the risk of a crash.
Fix: Dealers will inspect and secure the brake lines, free of charge. Owner notification letters were mailed May 1, 2024. Owners may contact Forest River Bus Customer Service Phone Number at 1-800-348-7440. Forest River Bus number for this recall is 05-1756.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2025-06-25 · 511950 · Service Bulletin/Repair Instructions
this is a product service bulletin from global link concerning counterfeit keys for entry doors being sold on certain websites. forest river is reporting as we are sharing with the dealer body.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.