2023 Gmc Acadia problems, complaints & recalls
Most-reported problem areas: Power Train (8) · Engine (6) · Steering (3)
🧭 Reliability snapshot
Compared against other Gmc Acadia model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (4)
Visibility:windshield 2023-10-12 · campaign 23V681000 · 42 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2023 GMC Acadia and 2024 Cadilac XT5 and XT6 vehicles. The windshield may have been assembled without the proper urethane sealant required to bond the windshield to the vehicle body.
Risk: A windshield that is not properly bonded may detach during a crash and increase the risk of injury.
Fix: Dealers will inspect the windshield and apply primer and urethane sealant. If the windshield is damaged, the dealer will replace it. Repairs will be performed free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232419690.
Power Train:automatic Transmission 2023-03-16 · campaign 23V172000 · 8,744 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.
Risk: A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
Fix: Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.
Power Train:driveline:driveshaft 2023-02-02 · campaign 23V043000 · 10 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5 and GMC Acadia vehicles. The right-front half-shaft assemblies may be improperly connected to the transmission, causing them to separate.
Risk: Separation between the half-shaft and transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
Fix: Dealers will replace the right-front half-shaft assemblies, free of charge. Owner notification letters were mailed February 17, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222393410.
Equipment:other:labels 2022-09-22 · campaign 22V708000 · 24 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5, XT6, and GMC Acadia vehicles. The certification label located on the driver's side B-pillar contains tire size information that may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: Illegible tire size information may result in the wrong tires being installed, increasing the risk of a crash.
Fix: Dealers will replace the vehicle certification label, free of charge. Owner notification letters were mailed October 12, 2022. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222381690.
Service bulletins (583)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-10-16 · PIC6626B · Service Bulletin/Repair Instructions
pi created to guide technicians through radio restriction process
Unknown Or Other 2026-09-28 · PIT6457C · Service Bulletin/Repair Instructions
this preliminary information is for technicians that may see dtcs that are history and should not perform any part replacements. they should follow the notes mentioned prior to anything being replaced.
Unknown Or Other 2026-09-28 · PIC6540K · Service Bulletin/Repair Instructions
this preliminary information communicates to dealers a procedure to reset the radio.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-08-20 · PIC6551C · Service Bulletin/Repair Instructions
this preliminary information communicates to dealer to perform a mec reset for wireless projection issues
Showing the 6 most recent of 583 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-29 · Engine“on xxx my acadia started flashing dash lights and messages and had significantly reduced engine power and power steering. this caused it to come near to a stop in the middle of the [xxx] eastbound span. there is no area to pull over so i limped the car the rest of the way at 20 mph with hazards on. vehicle was leaking oil and had camshaft trouble …”
2026-10-24 · Unknown Or Other“the back windshield randomly made a loud pop out of nowhere and completely shattered while i was driving in my car with 2 people in the backseat. this put everybody safety at risk bc the glass popped and shattered into the vehicle. there were no objects thrown at the vehicle and nothing hit the back window at that time. …”
2026-10-23 · Unknown Or Other“i am reporting three safety-related incidents involving a 2023 gmc acadia sle purchased xxx. 1. xxx – washer pump: since purchase, the windshield washer pump activated but no fluid sprayed. the issue was reported at purchase. during repairs on december 5, we were told the pump had smoked and nearly caught fire. warranty records list a washer pump …”
2026-10-19 · Steering“my 2023 gmc acadia has a toe link issue in the rear suspension. this is according to the gmc service department in marquette mi. is this a possible safety issue, i really don't know. it does make a horrible clunking sound when i steer sharply which vibrates the car. so i definitely believe this does affect the steering. no question i will have to g…”
2026-10-14 · Unknown Or Other“vehicle information: 2023 gmc acadia vin: [xxx] description of safety defect: while operating the vehicle, a sudden and total loss of propulsion occurred without warning. the transmission completely disengaged from the drive gears while the vehicle was in motion. when depressing the gas pedal, the engine freely revved up to approximately 3,000 rpm,…”
2026-10-01 · Service Brakes“while driving my 2023 gmc acadia, i experienced intermittent abnormal brake pedal behavior. when applying the brakes normally, the pedal would travel partway and then suddenly encounter resistance/catch accompanied by a click, causing the vehicle to brake abruptly and unexpectedly. the vehicle remained straight, but the braking action was significa…”
2026-09-30 · Service Brakes, Hydraulic · 80,606 mi“the contact owns a 2023 gmc acadia. the contact stated that while reversing out of the driveway at 2-3 mph, the brake pedal became firm for 3–5 seconds. the contact was able to depress the brake pedal after several attempts. the messages “low engine power” and "service esc" were momentarily displayed after the failure. the vehicle was shifted into …”
2026-09-15 · Fuel/Propulsion System“the car abruptly died in motion. backing up it died and locked itself in park. i had no way to move it out of the road. there were no warning lights nor did the car stutter or seem any different. i was also nightime making me invisible to other drivers. there was no way to shift the car from park to neutral to get it out of the road. after the in…”
2026-08-29 · Engine“oil leaks from the timing cover on the top and bottom. …”
2026-08-13 · Unknown Or Other“the rear stationary/fixed sunroof glass spontaneously shattered while i was driving. i heard a loud pop, after i parked i checked the car to see what happened and found a shattered sunroof. there was no impact or known object that struck the glass.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.