2023 Highland Ridge Tt Range Lite Air problems, complaints & recalls
Safety recalls (2)
Structure:critical Fasteners 2026-09-30 · campaign 26V627000 · 489 vehicles
Defect: Highland Ridge RV (Highland Ridge) is recalling certain 2022-2024 Range Lite Air travel trailers. The fasteners may fail, causing the fresh water tank to detach.
Risk: A detached tank can become a road hazard for other vehicles, increasing the risk of a crash.
Fix: Dealers will redrill holes and install new screws and bolts, free of charge. Owner notification letters were mailed October 6, 2026. Owners may contact Highland Ridge customer service at 1-800-283-8267. Highland Ridge's number for this recall is 9904669.
Structure:emergency:escape/Egress/Exit 2023-08-03 · campaign 23V548000 · 11 vehicles
Defect: Highland Ridge RV (Highland Ridge) is recalling certain 2023-2024 Highland Ridge Range Lite Air travel trailers. The trailers may have been manufactured without a secondary emergency exit window.
Risk: The lack of a secondary escape exit can prevent or delay occupants from exiting, increasing their risk of injury during an emergency.
Fix: Dealer will inspect and install an emergency egress window as necessary, free of charge. Owner notification letters were mailed September 5, 2023. Owners may contact Highland Ridge customer service at 1-800-283-8267. Highland Ridge's number for this recall is 9904590.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2024-12-03 · SRP 24-020 · Service Bulletin/Repair Instructions
srp (standard repair procedure) instructions on how to re-wire the monitor panel board to prevent lights from flickering during water pump operation.
What owners report
2024-12-22 · Unknown Or Other“the fresh water tank fell out the bottom of the rv while driving down the highway. the water tank was only about 2/3rds of the way full, driving an appropriate speed on well-maintained roads ([xxx] in tacoma). jayco (the parent company) had controversy in the past where they denied a warranty claiming rvs are not designed to be driven with water i…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.