2023 Hino Conventional Models problems, complaints & recalls
Safety recalls (1)
Electrical System:instrument Panel:fuel Gauge:fuel Level Float/Sensor/Sending Unit 2023-08-08 · campaign 23V560000 · 8,025 vehicles
Defect: Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2020-2024 NE7A, NE7B, NE8A, NH9A, NJ7A, NJ7B, NJ8A, NJ8J, NV7A, NV7B, and NV8A vehicles equipped with 70 or 90 gallon fuel tanks. The fuel sender float may deform and detach, which can lead to an inaccurate fuel gauge reading.
Risk: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Fix: Dealers will replace the fuel sender gauge, free of charge. Owner notification letters were mailed October 5, 2023. Owners may contact Hino customer service at 1-248-699-9390. Hino's number for this recall is AAV70.
Service bulletins (10)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-02-04 · 167-B2601-1 · Service Bulletin/Repair Instructions
some vehicles may exhibit a condition where the carb clean truck check will not pass due to a “test results could not be determined” error. units equipped with the hino edge telematics system may require a software update to resolve the error.
Unknown Or Other 2025-12-01 · 167-T2601-1 · Service Bulletin/Repair Instructions
2011 – current model year hino conventional and 2013 – 2020 model year hino coe trucks equipped with reprogrammable control modules supported by the hino repro server when reprograming a control module that is supported by the hino reprogramming server such as an engine, vehicle or doser control
Engine 2025-04-01 · 167-W2505-1 · Warranty Program/Extension
warranty enhancement program # ab1q0; coolant level sensor
Engine 2025-02-25 · 167-W2503-1 · Warranty Program/Extension
conventional coolant level sensor – ab1q0 due to an internal malfunction of the coolant level sensor, the mil may be illuminated or the “low coolant level” warning light may be illuminated intermittently with a “low coolant” message on the instrument cluster regardless of the amount of coolant.
Engine 2024-09-16 · 167-B2410-1 · Service Bulletin/Repair Instructions
22-23 my l-series radiator retrofit the service part radiator (p/n 16400ew080) installed on 2022 and 2023 model year l-series hino vehicles has been discontinued and may not be available.
Power Train 2024-06-21 · 167-T2407-2 · Service Bulletin/Repair Instructions
2022-2023 my l-series auxiliary transmission oil cooler line connection tech tip no: 24-007
Showing the 6 most recent of 10 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.