2023 Hyundai Nexo problems, complaints & recalls
Most-reported problem areas: Service Brakes (1) · Lane Departure: Assist (1) · Fuel/Propulsion System (1)
Safety recalls (1)
Fuel/Propulsion System 2024-10-11 · campaign 24V761000 · 1,545 vehicles ⚠ PARK OUTSIDE
Defect: Hyundai Motor America (Hyundai) is recalling certain 2019-2024 Nexo vehicles. The thermally activated pressure relief device (TPRD) may break and cause a hydrogen gas leak, which can result in a fire while parked.
Risk: A vehicle fire increases the risk of injury.
Fix: Owners are advised to park outside and away from structures until the recall remedy is completed. Dealers will replace the TPRD, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 8, 2024. Final owner notification letters will be mailed in phases, beginning January 6, 2025. Owners may contact Hyundai Customer Service at 800-633-5151. Hyundai's number for this recall is 269.
Service bulletins (15)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Back Over Prevention: Warnings 2026-10-15 · 26-GI-004H · Service Bulletin/Repair Instructions
some hyundai vehicles may be equipped with a parking distance warning (pdw) sensor(s) that may trigger various dtcs and display warning messages on the instrument cluster, resulting in the pdw sensor(s) failing to detect nearby objects or triggering multiple false alarms. this condition may be a res
Air Bags 2026-04-10 · DTN DL · Other
the national highway traffic safety administration (nhtsa) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by jilin province detiannuo automobile safety system co., ltd. (dtn). these inflators were not supplied, approved, or authorized by the vehi
Air Bags 2026-04-10 · DTN DCS · Other
the national highway traffic safety administration (nhtsa) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by jilin province detiannuo automobile safety system co., ltd. (dtn), that have been identified in u.s. vehicles following prior
Exterior Lighting 2025-11-06 · 25-BD-012H TSB · Service Bulletin/Repair Instructions
this bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (drl), or fog lamp. this tsb illustrates the various causes of condensation inside the lamp assembly. lamp assembly replacement is not necessary
Electrical System 2025-05-08 · 25-01-024H-1 TSB · Service Campaign
some vehicles may exhibit a loss of connectivity or interruptions in the middle of using bluelink service functions. this may be due to an irregular disconnection on verizon’s communication network. follow the procedure in this tsb to reestablish the connection via the avn pinhole reset method.
Electrical System 2025-04-07 · 25-01-024H EM · Service Campaign
some vehicles may exhibit a loss of connectivity or interruptions in the middle of using bluelink service functions. this may be due to an irregular disconnection on verizon's communication network. if you are experiencing issues with remote commands, or other bluelink services, please see the inst
Showing the 6 most recent of 15 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-04-04 · Unknown Or Other“ i am submitting this complaint to report serious safety, usability, and infrastructure-related issues concerning my hyundai nexo hydrogen fuel cell vehicle. the vehicle has become unsafe and practically unusable due to multiple technical problems, lack of service support, and the widespread unavailability of hydrogen fueling infrastructure in the …”
2026-02-10 · Unknown Or Other“the vehicle has a material operability limitation related to its fuel/propulsion system that was not disclosed at the time of sale. after purchase, the vehicle’s real-world operation is materially restricted due to fuel availability and system limitations that prevent reliable use as represented. the limitation affects the ability to operate the v…”
2026-01-30 · Fuel/Propulsion System“vehicle: 2023 hyundai nexo limited vin: [xxx] mileage at failure: ~12,077 location: california what is the problem? after hyundai performed safety recall 269 (thermally-activated pressure relief device) on my vehicle, the vehicle developed a hydrogen leak and was declared unsafe. hyundai advised that no repair remedy is available. when did this ha…”
2025-11-16 · Lane Departure: Assist“the vehicle uses hydrogen fuel which is stored in three high pressure cylinders. any fires or damage to the vehicle that affects the fuel system can result in an explosion. during a recent recall, customers were recommended not to park near structures because the car can explode and cause property damage. this is applicable to all hydrogen fuel cel…”
2025-01-29 · Unknown Or Other“a thermally-activated pressure relief device (tprd) that vents hydrogen gas to the atmosphere to prevent over-pressurization of the hydrogen fuel tank in the event of overheating in the local area around the hydrogen fuel tanks. the tprd is designed to ventthrough a glass bulb-type release mechanism that fractures when a specificopertaing temperatu…”
2024-09-25 · Service Brakes“i was driven about 65 miles when suddenly show on the cluster emergency brake apply it happen today and about 2 weeks before . i happen like 5 seconds and disappear and both cases.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.