2023 Infiniti Qx55 problems, complaints & recalls
Most-reported problem areas: Seats (1) · Power Train (1) · Engine (1)
Safety recalls (1)
Latches/Locks/Linkages:doors:lock 2023-03-20 · campaign 23V187000 · 48 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2023 INFINITI QX55 and 2022 INFINITI QX50 vehicles. The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.
Risk: An unlocked door may unlatch and open during a crash, increasing the risk of injury.
Fix: Dealers will replace the front right-side passenger door lock assembly, free of charge. Owner notification letters are expected to be mailed May 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC962.
Service bulletins (55)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-08-26 · ITB22-025D · Service Bulletin/Repair Instructions
roaring noise from the engine cooling fan assembly and the a/c is not cooling if you confirm a roaring noise from the engine cooling fan assembly (engine fan on high not cycling) is present, and the air conditioning (a/c) is not cooling. action 1. check the hardware part number for the ipdm e/r. 2.
Structure:body 2026-04-13 · ITB09-063C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Forward Collision Avoidance: Automatic Emergency Braking 2025-02-20 · ITB23-023A · Service Bulletin/Repair Instructions
aeb warning light is on with warning messages displayed on combination meter applied vehicles: 2015-2024 q50 (v37) 2015-2018 q50 hybrid (hv37) 2017-2022 q60 (cv37) 2015-2019 q70 (y51) 2015-2018 q70 hybrid (hy51) 2019-2024 qx50 (j55) 2022-2024 qx55 (fj55) 2015-2021 qx60 (l50) 2022-2024 qx60 (l51) 201
Seat Belts 2024-09-19 · ITB22-021C · Service Bulletin/Repair Instructions
service information in the applied vehicles, there are a variety of seat belt warning lights and chimes. refer to the information in this bulletin, along with the related vehicle owner’s manual. figure 1 infiniti bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. quali
Air Bags 2024-09-19 · ITB19-024D · Service Bulletin/Repair Instructions
dtc b00a0-00 storeif you confirm dtc b00a0-00 (occupant detection sensor unit) is stored, and ocs zero point reset cannot be performed, (continued on the next page)d
Electrical System 2024-08-15 · ITB22-017B · Service Bulletin/Repair Instructions
dtc b2e01-96 (internal battery) stored as current in ivc applied systems: vehicles equipped with telematics service information consult has been updated to allow dtc b2e01-96 for “internal battery” to be cleared in the telematics control unit (tcu). if dtc b2e01-96 is current/active in the tcu, and
Showing the 6 most recent of 55 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-06-22 · Engine“complete sudden engine failure , motor lost acceleration. it started with engine knocking then full and complete engine failure. oil light illuminated when engine failed. i did check the engine and oil was full on a cold engine and the vehicle is properly maintained as it is a leased infiniti vehicle. please note there have been two previous en…”
2025-07-06 · Power Train“every single one of these 2.0 litre engines should be recalled. my partner has a 2022 qx50 and the long engine should be replaced. on may 18, 2025, my qx55 with 16,500 miles that i was absolutely perfect in servicing suddenly started losing power, grinding, then the oil light came on, followed by the check engine light. suddenly, it was undrivable…”
2025-06-11 · Unknown Or Other“bluetooth and carplay connection suddenly disconnects from my iphone while driving, usually after 5-10 minutes after establishing a normal connection. this only affects the use of the phone component and not the other elements of the connect (map/navigation, music are not affected). this is dangerous because i am often on a freeway and engaged in a…”
2023-03-30 · Seats“rear seat heater malfunction causing the rear seat to overheat and stain seat cushions burned the seats as a total loss threat and concern on fire hazard manufacturer refuses to repair damaged seat under warranty coverage infiniti consumer affairs case number 48556761 i have filed complaint …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.