2023 Kenworth T680 problems, complaints & recalls
Most-reported problem areas: Power Train (2) · Visibility:windshield Wiper/Washer (1) · Traction Control System (1)
🧭 Reliability snapshot
Compared against other Kenworth T680 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (9)
Electrical System:propulsion System 2025-03-24 · campaign 25V181000 · 238 vehicles
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2022-2025 Peterbilt 520, 579, and 2021-2025 Kenworth T680 trucks. The high voltage (HV) contactors may open, causing a sudden loss of high voltage and a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Fix: Dealers will update the software and replace the electrical harness, free of charge. Owner notification letters were mailed May 13, 2025. Owners may contact Peterbilt's customer service at 1-940-591-4220 and Kenworth's customer service at 1-425-828-5888. PACCAR's numbers for this recall are 25PBC and 25KWC.
Electrical System:software 2024-12-09 · campaign 24V915000 · 220,764 vehicles
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
Risk: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.
Fix: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.
Power Train:automatic Transmission:lever And Linkage:column Shift 2024-03-20 · campaign 24V190000 · 70,509 vehicles
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 365, 367, 389, 535, 536, 537, 548, 567, 579, and 2021-2025 Kenworth T180, T280, T380, T480, T680, T880 and W990 trucks. The right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication.
Risk: A loss of communication between the gear shifter and the transmission may result in the vehicle becoming disabled after coming to a stop, increasing the risk of a crash.
Fix: Dealers will inspect and replace the gear shifter assembly as necessary, free of charge. Owner letters were mailed December 15, 2025, then phased after that. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24PBE and 24KWE.
Service Brakes, Air:supply:reservoir/Tank 2024-02-23 · campaign 24V145000 · 936 vehicles
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2009-2021 Kenworth C500, 2012-2021 Kenworth T440, 2009-2015 Kenworth T660, 2015-2024 Kenworth T680, 2009-2024 Kenworth T800, 2009-2020 Kenworth T370, 2014-2023 Kenworth T880, 2011-2016 Kenworth T470, 2023 Kenworth T480, and 2009-2019 Kenworth W900 vehicles. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air
Risk: Insufficient air volume can reduce braking performance and increase the risk of a crash.
Fix: Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed August 12, 2024. Additional owner notification letters were mailed October 27, 2025. Owners may contact PACCAR customer service at 1-425-828-5888. PACCAR's number for this recall is 24KWD.
Electronic Stability Control (Esc) 2023-01-16 · campaign 23V007000 · 46 vehicles
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Peterbilt 579 and 2023 Kenworth T680 vehicles. Incorrect software in the battery electric heavy duty electronic stability control program may underestimate the mass of the vehicle. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 136, "Electronic Stability Control Systems on Heavy Vehicles."
Risk: An incorrect estimate of the vehicle mass can reduce the performance of the stability control system and increase the risk of a crash.
Fix: Dealers will update the software, free of charge. Owner notification letters are expected to be mailed March 17, 2023. Owners may contact PACCAR's customer service at 1-425-828-5888 (Kenworth) and 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 23PBA and 23KWA.
Electrical System: Instrument Cluster/Panel 2022-10-17 · campaign 22V779000 · 74,730 vehicles
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Kenworth T680, T880, W990, and Peterbilt 365, 367, 389, 567, and 579 vehicles. The digital display may freeze and not display critical safety information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."
Risk: The loss of display information, such as vehicle speed and warning lights, can increase the risk of a crash.
Fix: Dealers will update the software, free of charge. Owner notification letters are expected to be mailed December 16, 2022. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22KWK and 22PBK.
Engine And Engine Cooling:engine:engine Control Module (Ecu/Ecm) 2022-08-17 · campaign 22V631000 · 1,601 vehicles
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2023 Peterbilt 220, 389, 520, 536, 537, 348, 367, 567, 548, 579, and 2023 Kenworth T680, K270, T440, T880, W990, K370, T280, T380, T480, T800, and W900 vehicles. The engine control module (ECM) may experience an internal electrical short-circuit, causing the engine to stall.
Risk: An unexpected engine stall can increase the risk of a crash.
Fix: Dealers will replace the ECM, free of charge. Owner notification letters are expected to be mailed October 16, 2022. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's number for this recall is 22KWG and 22PBG.
Structure: Underride 2022-08-04 · campaign 22V582000 · 630 vehicles
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Kenworth T680 tractor trailers. The mud flap may contact the fuel tank while the vehicle is in motion, creating wear on the fuel tank over time.
Risk: Excessive wear of the fuel tank may allow fuel to spill on the roadway, which can increase the risk of a crash or injury.
Fix: Dealers will inspect the fuel tank and install an anti-sail device to prevent the mud flap from contacting the fuel tank, free of charge. Owner letters were mailed February 1, 2023. Owners may contact Kenworth's customer service at 1-425-828-5888. Paccar's number for this recall is 22KWF.
Steering 2022-07-28 · campaign 22V547000 · 47,500 vehicles
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Kenworth T170, T270, T280, T370, T380, T440, T470, T480, T680, T800, T880, W900, W990, C500, and 2022-2023 Peterbilt 325, 330, 337, 348, 365, 367, 389, 520, 536, 537, 548, 567, and 579 vehicles. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.
Risk: A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.
Fix: Dealers will inspect the steering gear serial numbers, and replace the steering gears as necessary, free of charge. Owner notification letters were mailed September 26, 2022. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22PBE and 22KWE.
Service bulletins (83)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-10-13 · 46-010 · Service Bulletin/Repair Instructions
removed hyperlinks for bulletin migration
Structure:body 2026-10-01 · 02-206 · Service Bulletin/Repair Instructions
certain t680 next gen short hood chassis may be missing a bolt in the forward fairing.
Electrical System 2026-09-23 · 32-014 · Service Bulletin/Repair Instructions
this bulletin, the troubleshooting procedure, and the bms troubleshooting checklist have been updated to show that the autometer tool test results can be used in place of the midtronics tool test results for fulfilling service and warranty requirements.
Unknown Or Other 2026-09-23 · 9-049 · Service Campaign
certain kenworth emy 2022 t680, t880 and w990 chassis may not contain an eas operator’s manual in the vehicle’s glovebox literature packet.
Engine 2026-09-11 · P001 · Service Bulletin/Repair Instructions
"kenworth: dealers should check the chassis list and sir weekly for vin changes. 2 chassis added to the chassis list. peterbilt: dealers should check the chassis list and sir weekly for vin changes. 10 chassis added to the chassis list."
Engine 2026-09-05 · E343 · Service Bulletin/Repair Instructions
an exhaust manifold slip joint seal kit is now available for epa 2017-2024 paccar mx-13 engines.
Showing the 6 most recent of 83 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-03-13 · Visibility:windshield Wiper/Washer · 205,000 mi“the contact owns a 2023 kenworth t680. the contact stated that while operating the vehicle and pressing the wiper fluid button, the wiper fluid did not immediately spray, and the contact was unable to immediately clean the front windshield. the contact stated the after several attempts the wiper fluid sprayer operated normally. later, the front win…”
2026-02-18 · Power Train“i have 2 kenworth trucks vin [xxx] and [xxx] both on recall nhtsa 24v190. the recalls have been performed my issue is with reimbursement for prior replacement for the recalled parts. i have attached emails from paccar as well as the invoices for the replacement of the recalled parts. any help you can provide is appreciated as i'm not getting anyw…”
2025-09-09 · Tires · 362,000 mi“the contact owns a 2023 kenworth t680 equipped with goodyear tires, tire line: endurance, tire size: 297/75/r22.5, dot number: 1mc37l1bw0624. the contact stated that while driving 65 mph, there was an abnormal sound coming from the front passenger’s side of the vehicle, and afterwards, the contact felt heavy vibrations coming from the steering whee…”
2024-10-23 · Service Brakes, Air:antilock:abs Warning Light · 25,000 mi · 💥 crash“the contact owns a 2023 kenworth t680 with the camper attached. the contact stated that the abs warning light was illuminated before the failure. the contact stated that while standing behind the passenger side seat in between the sleeper portion and the cab, there was an abnormally loud popping sound detected. the vehicle began to move and crashed…”
2024-08-05 · Power Train · 338,388 mi“the contact owns a 2023 kenworth t680. the contact received notification of nhtsa campaign number: 24v190000 (power train) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall. the contact stated that while dr…”
2023-06-01 · Lane Departure · 135,000 mi“the contact's employer owns a 2023 kenworth t680. the contact stated that while driving at 55 mph with the lane departure mitigation system activated, and the brakes were applied unintendedly. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 135,000.…”
2023-04-10 · Suspension“spacer between u-bolt and leaf spring which binds front suspension system with steering axle has sifted towards front side i have two units with same problem on both of those in brought in 2022 march . same alike unit bought by one of my friend gets same problem attaching some pictures of both unit to get more specific. thanks …”
2023-03-21 · Structure:frame And Members · 18,011 mi“the contact owns a 2023 kenworth t680 heavy truck. the contact stated that while driving at various speeds, the vehicle would inadvertently pull aggressively to the right without warning. the contact stated that the sub frame was detached and not centered. the vehicle was taken to an independent mechanic and the driver's side shift stalk was replac…”
2022-12-30 · Traction Control System · 109,000 mi“the contact owns a 2023 kenworth t680. the contact stated that the dealer previously repaired the vehicle under nhtsa campaign number: 22v547000 (steering). the contact stated that while driving at an undisclosed speed, the abs, traction control, transmission, and hill assist warning lights illuminated. the dealer was made aware of the failure but …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.