2023 Kidron Refrigerated Trailer problems, complaints & recalls
Safety recalls (2)
Wheels:lugs/Nuts/Bolts/Studs 2024-05-22 · campaign 24V359000 · 12 vehicles
Defect: ST Engineering Hackney, Inc. (STE Hackney) is recalling certain 2023-2024 Kidron Refrigerated Trailers. The wheel lug nuts may not be tightened properly.
Risk: Improperly tightened lug nuts may result in a loose or detached wheel, increasing the risk of a crash.
Fix: STE hackney will provide instructions to inspect and tighten the wheel lug nuts as necessary, free of charge. Owner notification letters were mailed May 28, 2024. Owners may contact STE Hackney customer service at 1-252-946-6521.
Suspension:critical Fasteners 2023-05-24 · campaign 23V363000 · 120 vehicles
Defect: ST Engineering Hackney, Inc. (STE Hackney) is recalling certain 2021-2023 Kidron refrigerated trailers. The suspension pivot bolt may not have been properly tightened during the alignment process on certain Hendrickson suspensions with Quick-Align systems.
Risk: Improperly tightened pivot bolts may fail, causing the suspension and the attached axle to separate from the trailer, increasing the risk of a crash.
Fix: Dealers will inspect, and if necessary, tighten the suspension pivot bolt, free of charge. Owner notification letters were mailed June 1, 2023. Owners may contact STE Hackney customer service at 1-252-946-6521.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment Adaptive/Mobility 2023-10-19 · 101923 · Service Bulletin/Repair Instructions
the air dryer was not connected
Suspension 2023-05-23 · 05 · Service Bulletin/Repair Instructions
the pivot bolt was not properly torqued during the alignment process on hendrickson intraax and vantraax suspensions with quik-alignã¢â⢠system.
Suspension 2023-03-27 · 230327 · Service Bulletin/Repair Instructions
loose alignment bolts adjusters on suspension
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.