2023 Kzrv Confluence problems, complaints & recalls
Safety recalls (1)
Structure 2022-07-29 · campaign 22V552000 · 4,449 vehicles
Defect: KZRV, L.P. (KZRV) is recalling certain 2022-2023 Connect, Confluence, Durango, Durango Gold, Sonic, Sportsmen, Sportsmen Classic, Sportsmen Sportster, SportTrek, Spree Escape, and Venom travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Risk: An awning that drops or extends beyond normal operation can increase the risk of injury.
Fix: Dealers will inspect and replace the awnings as necessary, free of charge. Owner notification letters were mailed September 19, 2022. Owners may contact KZRV customer service at 1-800-768-4016 ext. 154 or 153. KZRV's number for this recall is KZ-2022-04.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.