2023 Mack Lr problems, complaints & recalls
Safety recalls (2)
Vehicle Speed Control 2023-11-22 · campaign 23V792000 · 650 vehicles
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2023-2024 GR, AN, LR, and Terrapro vehicles. The engine may not return to idle within 2 seconds if the accelerator pedal position sensor becomes disconnected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 124, "Accelerator Control Systems."
Risk: An engine that does not return to idle quickly enough can cause a loss of vehicle control, increasing the risk of a crash.
Fix: Mack will replace the throttle pedal and update the vehicle software, free of charge. Owner letters were mailed February 27, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0455.
Visibility:windshield Wiper/Washer:linkages 2023-07-03 · campaign 23V465000 · 204 vehicles
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2023-2024 LR garbage trucks. The wiper arm retention nuts may be loose, stripping, and causing the windshield wipers to fail.
Risk: Inoperative windshield wipers can reduce visibility, increasing the risk of a crash.
Fix: Dealers will inspect, tighten the retention nuts, and replace the windshield wiper arms as necessary, free of charge. Owner notification letters were mailed August 22, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0445.
Service bulletins (70)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Power Train 2026-04-09 · CBR 2573-1 202604 · Service Bulletin/Repair Instructions
cbr - mack chassis - through shaft bearing retainer breakage on mack carriers.
Power Train 2026-04-09 · CBR 2362-3 202604 · Service Bulletin/Repair Instructions
cbr - mack carrier nut adhesive change.
Unknown Or Other 2026-03-19 · CBR 2712-7 032026 · Service Bulletin/Repair Instructions
cbr - no start condition after over the air programing.
Engine 2026-01-07 · CBR 2107-22 202601 · Service Bulletin/Repair Instructions
cbr - mack def level (uqls) sensor troubleshooting guide - us17+obd16 emissions to us22+obd2023 (does not apply to an(4) and pr(4)).
Engine 2025-11-22 · CBR 2171-11 202511 · Service Bulletin/Repair Instructions
cbr - mack temperature sensor troubleshooting guide
Steering 2025-10-20 · CBR 2515-1 102025 · Service Bulletin/Repair Instructions
cbr - hard steering due to steering column miter box corrosion – inspection and replacement procedure
Showing the 6 most recent of 70 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.