2023 Mack Lrbe (Electric) problems, complaints & recalls
Safety recalls (5)
Electrical System:propulsion System:traction Battery 2025-03-25 · campaign 25V185000 · 17 vehicles
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2022-2025 Mack LRBE trucks. The high voltage batteries may have loose hardware that can fall inside the battery pack and create a short circuit.
Risk: A short circuit increases the risk of a fire.
Fix: Dealers will replace the batteries, free of charge. Owner notification letters were mailed April 24, 2025. Owner notification letters will be mailed on or before August 25, 2025, for the additional vehicles added on July 22, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0475.
Electrical System:propulsion System:traction Battery 2023-07-24 · campaign 23V514000 · 11 vehicles
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2022-2023 LR battery electric trucks. The rivnut threaded inserts inside the high-voltage battery may be over-tightened and break, which could result in a short circuit.
Risk: An electrical short circuit increases the risk of a fire.
Fix: Dealers will replace the batteries, free of charge. Owner letters were mailed November 1, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0447.
Electrical System:wiring:relays/Solenoids 2023-06-04 · campaign 23V402000 · 47 vehicles
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2019-2023 LR battery electric trucks. The power cables that connect to the windscreen heater relay may have a loose connection and cause the relay to fail.
Risk: A relay that fails in the closed position will continue to power the cabin heater, overheating the relay and increasing the risk of a fire.
Fix: Dealers will tighten the power cable to relay connection, free of charge. Owner notification letters are expected to be mailed August 4, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SCC0444.
Electrical System:propulsion System:traction Battery:thermal Management:fluid/Coolant 2023-04-19 · campaign 23V281000 · 4 vehicles
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2022-2023 LR Battery Electric vehicles. The coolant line in the high voltage battery pack may not be fully seated and locked, which can result in the loss of coolant and an electrical short circuit.
Risk: A battery short circuit increases the risk of a fire.
Fix: Volvo Trucks will work with the battery manufacturer Akasol to inspect and replace the batteries, as necessary, free of charge. Owner notification letters are expected to be mailed June 16, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0442.
Electrical System:wiring:switches/Knobs/Buttons 2023-01-23 · campaign 23V024000 · 43 vehicles
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2019 and 2021-2023 LRBE battery electric trucks. The cabin heater relay may fail, causing the coolant heater to overheat.
Risk: A coolant heater that overheats can increase the risk of fire.
Fix: Dealers will update the software for the Hybrid Powertrain Control Unit and Instrument Cluster, and install replacement relays, free of charge. Owner notification letters were mailed March 16, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0440.
Service bulletins (52)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Power Train 2026-04-09 · CBR 2573-1 202604 · Service Bulletin/Repair Instructions
cbr - mack chassis - through shaft bearing retainer breakage on mack carriers.
Power Train 2026-04-09 · CBR 2362-3 202604 · Service Bulletin/Repair Instructions
cbr - mack carrier nut adhesive change.
Electrical System 2025-09-30 · CBR 2506 092025 · Service Bulletin/Repair Instructions
it has been identified that the crossbar on the cooling package crash structure is indirect contact with the static coolant fill hose. this interference creates a risk of hose chafing, which may result in coolant leakage over time.
Electrical System 2025-08-22 · CBR 2172-5 082025 · Service Bulletin/Repair Instructions
cbr - when an ota (over-the-air) job starts to program the vecu blocks the starter relay out, if the job ends in a critical failure, the vehicle will remain in safe state.
Electrical System 2025-07-28 · CBR 2488 072025 · Service Bulletin/Repair Instructions
cbr - a significant gps reporting issue is affecting fleet operations, with trucks maintaining back-office communication but failing to transmit gps location data.
Service Brakes 2025-07-17 · CBR 407 072025 · Service Bulletin/Repair Instructions
cbr - to correct the mid136 sid 66 fmi 7 fault code the latest bendix vcp file will need to downloaded.
Showing the 6 most recent of 52 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.