2023 Maserati Mc20 Cielo problems, complaints & recalls
Safety recalls (4)
Back Over Prevention:software 2025-02-17 · campaign 25V098000 · 27,354 vehicles
Defect: Maserati North America, Inc. (Maserati) is recalling certain 2023-2024 Grecale, 2023-2025 MC20 Cielo, 2024 Granturismo, GranCabrio, 2021-2024 Levante, Ghibli, Quattroporte, and 2022-2025 MC 20 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: The radio software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed March 10, 2025. Owners may contact Maserati customer service at 877-696-2737. Maserati's number for this recall is 740.
Equipment:other:labels 2024-07-18 · campaign 24V537000 · 1,092 vehicles
Defect: Maserati North America, Inc. (Maserati) is recalling certain 2022-2024 Maserati MC20, and 2023-2024 MC20 Cielo vehicles. The Vehicle Capacity Weight (VCW) on the tire label may state incorrect information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Fix: Dealers will install corrected labels, free of charge. Owner notification letters were mailed August 20, 2024. Owners may contact Maserati customer service at 1-877-969-2737. Maserati's number for this recall is 730.
Structure:critical Fasteners 2023-08-10 · campaign 23V570000 · 59 vehicles
Defect: Maserati North America, Inc. (Maserati) is recalling certain 2023 MC20 Cielo vehicles. The windshield frame stud sealant, which retains the stud connecting the windshield frame to the body, may not have been installed, which can reduce body structure performance and roof strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 216, "Roof Crush Resistance" and 214, "Side Impact Protection."
Risk: A body structure that does not perform as intended and a roof with insufficient strength may not adequately protect occupants in a crash, increasing the risk of injury.
Fix: Dealers will inspect the windshield frame mounting stud and install sealant, as necessary, free of charge. Owner notification letters are expected to be mailed September 24, 2023. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 662.
Visibility:windshield:critical Fasteners 2023-04-05 · campaign 23V242000 · 11 vehicles
Defect: Maserati North America, Inc. (Maserati) is recalling certain 2023 MC20 Cielo vehicles. The windshield frame bonding may be insufficient and allow the frame to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A detached windshield frame can increase the risk of injury in a crash.
Fix: Dealers will reinstall the windshield frame and replace the windshield, free of charge. Owner notification letters were mailed May 13, 2023. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 616.
Service bulletins (94)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-07-20 · MAS005186 MCL 26-16 · Other
we are informing you that tool p/n 900100024 has been updated with an additional component designed to improve the oil seal installation process on v6 nettuno engines. this added component helps ensure consistent, accurate positioning of the oil seal in its seat by compensating for dimensional gaps
Unknown Or Other 2026-06-24 · MAS005192 RU 26-10 · Service Campaign
mc20 cielo door latch module software update. certain maserati vehicles listed in modiscs+ are involved in a rapid update to sw updates to the lsmd and lsmp modules.
Unknown Or Other 2026-06-24 · MAS005189 MTB 26-12 · Other
mc20 seat strap button repair procedure. this bulletin provides guidance to the service network on the procedure required to restore the seat strap button on mc20; this procedure avoids replacement of the complete seat.
Unknown Or Other 2026-05-22 · MAS005162 RU 26-08 · Service Campaign
some vehicles may exhibit a concern related to the remote start timer. in these cases, the body control module (bcm) may not correctly align the expected timer behavior with the vehicle’s actual response time. this timing mismatch can interrupt the procedure and cause the remote start function to fa
Unknown Or Other 2026-05-06 · MAS005111_A MTB 26-06 · Other
maserati coolant fluid color change. the previous pink coolant and the new purple coolant are fully compatible and may be mixed without affecting coolant quality, performance, or system behavior.
Unknown Or Other 2026-04-30 · MAS005131 MCL 26-09 · Service Campaign
effective immediately! rapid update #819 – mc20 bcm sw update has been temporarily suspended. this decision follows the identification of potential drive mode selector (dscm) malfunctions observed on some vehicles after the execution of the ru 819 software update, which is currently under in-depth t
Showing the 6 most recent of 94 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.