2023 Mcneilus Zero Radius problems, complaints & recalls
Safety recalls (2)
Equipment:mechanical 2024-08-22 · campaign 24V632000 · 4,300 vehicles
Defect: McNeilus Truck & Manufacturing, Inc. (McNeilus) is recalling certain 2015-2024 Zero Radius refuse trucks. The side loader arm may not be properly secured, resulting in unexpected movement while driving.
Risk: A side loader arm that unexpectedly extends out from the vehicle body while driving increases the risk of a crash.
Fix: McNeilus will provide new latch assemblies, free of charge. In addition, a McNeilus technician will update the vehicle software, free of charge. Owner notification letters were mailed October 18, 2024. Owners may contact McNeilus' customer service at 1-888-686-7278.
Equipment 2022-09-23 · campaign 22V716000 · 1,140 vehicles
Defect: McNeilus Truck & Manufacturing, Inc. (McNeilus) is recalling certain 2021-2023 Zero Radius trucks. The ejector welds may fail, causing pressure and force to be placed on the hydraulic cylinder, which can cause it to penetrate through the side of the truck body.
Risk: A hydraulic cylinder that penetrates the side of a truck body increases the risk of injury.
Fix: McNeilus will either send service representatives to repair affected vehicles or ship parts to customers, free of charge. Owner notification letters are expected to be mailed on November 21, 2022. Owners may contact McNeilus' customer service at 1-888-686-7278.
Service bulletins (14)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-07-08 · ZR-IB-018-C · Service Bulletin/Repair Instructions
mcneilus truck and manufacturing, inc. offers these instructions for the zero radius (zr) 3.0 speed limiter software update. this document covers some configurations. revision c updates one step on a mack diesel version chassis.
Unknown Or Other 2026-06-30 · MISC_IB_085-A · Service Bulletin/Repair Instructions
mcneilus truck and manufacturing provides these instructions for the installation of new bushings for the service cleanout door for all side loader refuse vehicles. the new bushings can help provide a tighter seal on the door.
Unknown Or Other 2026-05-07 · ZR-IB-012-E · Other
this bulletin instructs how to replace the zero radiusâ„¢ (zr) grabber carriage motor bolts with new bolts if the existing motor bolts are loosening. revision e replaces two parts with updated parts.
Structure:body 2026-04-20 · MISC-IB-085 · Service Bulletin/Repair Instructions
mcneilus truck and manufacturing provides these instructions for the installation of new bushings for the service cleanout door for all side loader refuse vehicles. the new bushings can help provide a tighter seal on the door.
Unknown Or Other 2026-03-19 · ZR-IB-021 · Service Bulletin/Repair Instructions
the mcneilus body control software on zero radius (zr) side loaders has been updated to support the neutral at stop (nas) enhancement offered by some chassis oems. the mcneilus body control software update will communicate to the chassis oem that the mcneilus body is in collection mode.
Suspension 2026-02-26 · MISC-IB-084-A · Service Bulletin/Repair Instructions
mcneilus truck and manufacturing requires an inspection and replacement, if needed, to ensure the bob tail® huck® bolts are fully swaged with correct thread exposure on the rear pivot cross member body mounts. revision a updates the replacement bolt length to 90mm
Showing the 6 most recent of 14 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.