2023 Mercedes-Benz Eqe 350+ problems, complaints & recalls
Most-reported problem areas: Visibility:defroster/Defogger/Hvac System:compressor (1) · Vehicle Speed Control (1) · Structure:body (1)
🧭 Reliability snapshot
Compared against other Mercedes-Benz Eqe 350+ model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Back Over Prevention:warnings:external/Pedestrian Alert 2025-06-05 · campaign 25V366000 · 94 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Risk: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Fix: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
Wheels:rim 2025-03-07 · campaign 25V150000 · 4 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 4MATIC and EQE 350+ vehicles. The rim inserts may detach from the wheels while driving.
Risk: Wheel rim insert detachment can create a hazard for other road users, increasing the risk of a crash.
Fix: Dealers will inspect and replace the rim inserts as necessary, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030016.
Service bulletins (228)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Steering 2026-09-26 · LI46.10-P-080896 · Service Bulletin/Repair Instructions
complaint slight creaking noises when steering. cause noises may come from one or more sleeves of the horn contact plate. remedy remove the horn contact plate and check the sleeves for noise; see attached video. if necessary, apply lubricant to the sleeves.
Electrical System 2026-09-25 · OTA-Comm. Mod. SW. Update · Over The Air
a software update will be performed that provides enhancements to the robustness and system stability of the communication module. the update is free of charge and runs in the background, which takes about 8 minutes to install. during this time, the vehicle can be driven without any restrictions, an
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Electrical System 2026-09-17 · LI54.30-P-080963 · Service Bulletin/Repair Instructions
complaint issue after ota update ic odometer reading blank("_ _ _ _") ic maintanence data unavailable cause ota update e61.0 remedy in the ic control unit log, please check the following information: verify whether dtcs b228229, b228287, and b226656 are present in either a or a+s. verify that status
Electrical System 2026-09-15 · LI82.60-P-080383 · Service Bulletin/Repair Instructions
complaint radio station cover art does not refresh when switching stations. the ui continues to show the old station’s artwork instead of updating to the new one. cause when a new station change request is triggered, a temporary glitch is causing the head unit application to fail to overwrite the pr
Structure:body 2026-09-14 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Showing the 6 most recent of 228 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-03 · Unknown Or Other“the roof of the vehicle is rusting just behind the rear sunroof. the vehicle has never been in an accident or damaged. the manufacturer has not pained a significant portion of the roof. …”
2026-07-08 · Structure:body“as i was driving on the interstate, i heard a gunshot-like explosion and the sunroof glass broke. glass shards fell into the car. i had to slow down to 30 mph and exit the interstate. there was no obvious road debris or cars around me at the time of the incident. i drove the car to the dealership where it is for repair…”
2026-06-21 · Lane Departure: Warning“lemon law notice: [xxx]– [2023 cpo mercedes eqe350+] – repeated defects- vehicle safety feautures non functional i request that the txdmv enforcement division investigate the deceptive trade and inspection practices of mercedes-benz of north houston, and compel the dealership to cover the full physical repair and component costs required to bring …”
2026-04-07 · Visibility:defroster/Defogger/Hvac System:compressor“the vehicle has had repeated failures related to the air conditioning system and abnormal battery drain when the heating system is used. the vehicle has been taken to the dealership four times for the same issue and has spent more than two months in total at the dealership for repairs. the technicians have indicated that they have not been able to …”
2026-01-26 · Forward Collision Avoidance: Warnings · 💥 crash“description of incident: on january 19, 2026, this vehicle was involved in a severe frontal collision. despite significant structural damage resulting in a total loss (geico claim: 0445628610101151), multiple critical safety systems failed to activate. specific system failures: srs (airbags): none of the 10 airbags deployed despite a high-energy …”
2025-11-26 · Service Brakes“my mercedes-benz eqe has an intermittent but dangerous brake failure. when braking lightly and then needing to brake harder, the brake pedal becomes soft and fades, sinking further with almost no increase in braking power. the vehicle continues moving forward even when pressing the pedal harder. i must quickly release the pedal and press it again t…”
2024-10-14 · Vehicle Speed Control“september 8th, 2024 @ approximately 3pm my mercedes eqe 350+ accelerated to a high speed when the front tire touched a curb. the car ran over the curb and into the parking lot. i was able to steer the car but the brakes didn't work. the car kept going through a stop sign and into the intersection. luckily there were no cars in the intersection and …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.