2023 Mercedes-Benz Eqe 350 4matic problems, complaints & recalls
Most-reported problem areas: Vehicle Speed Control (3) · Wheels (1) · Tires (1)
Safety recalls (2)
Steering:critical Fasteners 2025-08-20 · campaign 25V533000 · 3,749 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.
Risk: A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.
Fix: Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Electrical System:wiring:fuses And Circuit Breakers 2025-05-12 · campaign 25V255000 · 443 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.
Risk: An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Fix: Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.
Service bulletins (125)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Steering 2026-09-26 · LI46.10-P-080896 · Service Bulletin/Repair Instructions
complaint slight creaking noises when steering. cause noises may come from one or more sleeves of the horn contact plate. remedy remove the horn contact plate and check the sleeves for noise; see attached video. if necessary, apply lubricant to the sleeves.
Electrical System 2026-09-25 · OTA-Comm. Mod. SW. Update · Over The Air
a software update will be performed that provides enhancements to the robustness and system stability of the communication module. the update is free of charge and runs in the background, which takes about 8 minutes to install. during this time, the vehicle can be driven without any restrictions, an
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Electrical System 2026-09-17 · LI54.30-P-080963 · Service Bulletin/Repair Instructions
complaint issue after ota update ic odometer reading blank("_ _ _ _") ic maintanence data unavailable cause ota update e61.0 remedy in the ic control unit log, please check the following information: verify whether dtcs b228229, b228287, and b226656 are present in either a or a+s. verify that status
Electrical System 2026-09-15 · LI82.60-P-080383 · Service Bulletin/Repair Instructions
complaint radio station cover art does not refresh when switching stations. the ui continues to show the old station’s artwork instead of updating to the new one. cause when a new station change request is triggered, a temporary glitch is causing the head unit application to fail to overwrite the pr
Structure:body 2026-09-14 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Showing the 6 most recent of 125 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-27 · Vehicle Speed Control · 23,000 mi · 💥 crash“the contact owns a 2023 mercedes-benz eqe 350 4matic. the contact stated that while attempting to park the vehicle inside garage, the vehicle independently accelerated. the brake pedal was depressed; however, the vehicle failed to stop as intended. the vehicle drove through the garage and crashed into the washer and dryer and entered the family roo…”
2026-10-20 · Unknown Or Other“when entering the vehicle, i have to raise my right hand and clear the armrest area to place the handbag onto the passenger side. as the result, the hand tended to hit the edge of protruded sunroof center console, resulting in repeated laceration to the hand. three incidents had occurred over the three months i owned the vehicle so far.…”
2026-06-04 · Vehicle Speed Control“severe, life-threatening autonomous safety system and powertrain failures in a 2023 mercedes-benz eqe suv. the vehicle exhibits sudden, violent unintended acceleration, unprovoked emergency braking, and steering lockups. on multiple occasions, including at 75 mph on the freeway and 45 mph on city streets, the vehicle abruptly applies maximum brakin…”
2026-04-08 · Forward Collision Avoidance: Automatic Emergency Braking“1. march 11th: first incident was when crossing a railroad crossing in [xxx] ~2:00pm the car suddenly braked and seatbelts tightened very strongly and immediately stopped, automatic braking was engaged. there was a car behind me and barely was able to brake and avoid rear ending me. we took it to dealer in fremont (mb of fremont) a service adviso…”
2026-04-06 · Unknown Or Other“while driving down the highway late at night, with no other cars around, the panoramic sunroof exploded, throwing shattered glass everywhere. the window was not hit by an object and had no previous damage. shattered flying glass while moving at highway speeds caused a momentary loss of control.…”
2025-10-29 · Wheels“my mercedes eqe equipped with 21” amg wheels has suffered six blowouts using pirelli ride flat tires that came with the car. it seems the car is too heavy for this tire/wheel configuration, which is a standard option and was installed on the car when i leased it. various eqe, eqs, and s class owners have reported the same problem in online forums …”
2025-10-29 · Tires“all tires mentioned here are pirelli zero run flat tires (mbq-8-40-3071, pirelli 255/35r21) my mercedes eqe equipped with 21” amg wheels has suffered six blowouts using pirelli ride fat tires that came with the car. it seems the car is too heavy for this tire/wheel configuration, which is a standard option and was installed on the car when i lease…”
2025-06-01 · Service Brakes“it happen 4 times during normal driving on local roads on nice weather and no car infront . my car just stop violently and make a lound noise as if it hit something .it happen very quick and became normal as if nothing wrong .reported and brought car to dealer after a week there not found any defects.the 5th times happen when car pull out from driv…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.