2023 Mercedes-Benz Eqe 500 problems, complaints & recalls
Most-reported problem areas: Tires (1) · Service Brakes (1) · Power Train (1)
Safety recalls (2)
Electrical System:wiring:fuses And Circuit Breakers 2024-02-16 · campaign 24V115000 · 31,848 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Risk: An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Fix: Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.
Structure:frame And Members 2023-08-04 · campaign 23V555000 · 10 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 AMG EQE, EQE 500, and EQE 350 vehicles. The absorbers in the roof frame may not be secured properly and can detach during window air bag deployment.
Risk: In the event of a crash with window air bag deployment, detached absorbers can strike vehicle occupants and increase their risk of injury.
Fix: Dealers will replace the absorbers, free of charge. Owner notification letters were mailed September 1, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080004.
Service bulletins (209)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Steering 2026-09-26 · LI46.10-P-080896 · Service Bulletin/Repair Instructions
complaint slight creaking noises when steering. cause noises may come from one or more sleeves of the horn contact plate. remedy remove the horn contact plate and check the sleeves for noise; see attached video. if necessary, apply lubricant to the sleeves.
Electrical System 2026-09-25 · OTA-Comm. Mod. SW. Update · Over The Air
a software update will be performed that provides enhancements to the robustness and system stability of the communication module. the update is free of charge and runs in the background, which takes about 8 minutes to install. during this time, the vehicle can be driven without any restrictions, an
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Electrical System 2026-09-17 · LI54.30-P-080963 · Service Bulletin/Repair Instructions
complaint issue after ota update ic odometer reading blank("_ _ _ _") ic maintanence data unavailable cause ota update e61.0 remedy in the ic control unit log, please check the following information: verify whether dtcs b228229, b228287, and b226656 are present in either a or a+s. verify that status
Electrical System 2026-09-15 · LI82.60-P-080383 · Service Bulletin/Repair Instructions
complaint radio station cover art does not refresh when switching stations. the ui continues to show the old station’s artwork instead of updating to the new one. cause when a new station change request is triggered, a temporary glitch is causing the head unit application to fail to overwrite the pr
Structure:body 2026-09-14 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Showing the 6 most recent of 209 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-07-06 · Service Brakes · 💥 crash“i was in bumper-to-bumper traffic traveling west on interstate 376 in pittsburgh, pa. the weather was clear and cool, and the pavement where i was driving was dry. i was proceeding through the fort pitt tunnel outbound. given that traffic was stop and go and moving very slowly, i switched my recouperation setting from “normal” to “strong” to ena…”
2025-06-12 · Tires · 5,000 mi“the contact owns a 2023 mercedes- benz eqe 500 equipped with pirelli tires, tire line: p-zero all season, tire size: 255/40/r20, and dot number: 1931h811j. the contact stated while driving at an undisclosed speed over a bump, the tires had either experienced a blow out or blisters. the contact stated that the failure had occurred on all four origin…”
2024-09-24 · Power Train“at 0820 am on monday, 23 sep 24 while traveling south on interstate 95/495 in rush hour traffic the vehicle lost complete power and 3-4 messages appeared in the display. i recall one saying the rear differential is inoperable. i turned on the emergency flashers and was fortunate to allow the car to coast to the highway’s left shoulder without causi…”
2024-06-05 · Electrical System · 2,500 mi“the contact owns a 2023 mercedes-benz eqe500. the contact stated that while driving approximately 45 mph, the vehicle lost propulsion and stalled. moments later, the contact was able to restart the vehicle and continued driving. the next day the vehicle was driven to the local dealer who determined that the failure was related to nhtsa campaign num…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.