2023 Mercedes-Benz Eqs 580 4matic problems, complaints & recalls
Most-reported problem areas: Electrical System (2) · Wheels (1) · Vehicle Speed Control (1)
Safety recalls (2)
Back Over Prevention:warnings:external/Pedestrian Alert 2025-06-05 · campaign 25V366000 · 94 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Risk: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Fix: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
Electrical System:wiring:fuses And Circuit Breakers 2025-05-12 · campaign 25V255000 · 443 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.
Risk: An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Fix: Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.
Service bulletins (123)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Steering 2026-09-26 · LI46.10-P-080896 · Service Bulletin/Repair Instructions
complaint slight creaking noises when steering. cause noises may come from one or more sleeves of the horn contact plate. remedy remove the horn contact plate and check the sleeves for noise; see attached video. if necessary, apply lubricant to the sleeves.
Electrical System 2026-09-25 · OTA-Comm. Mod. SW. Update · Over The Air
a software update will be performed that provides enhancements to the robustness and system stability of the communication module. the update is free of charge and runs in the background, which takes about 8 minutes to install. during this time, the vehicle can be driven without any restrictions, an
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Electrical System 2026-09-17 · LI54.30-P-080963 · Service Bulletin/Repair Instructions
complaint issue after ota update ic odometer reading blank("_ _ _ _") ic maintanence data unavailable cause ota update e61.0 remedy in the ic control unit log, please check the following information: verify whether dtcs b228229, b228287, and b226656 are present in either a or a+s. verify that status
Electrical System 2026-09-15 · LI82.60-P-080383 · Service Bulletin/Repair Instructions
complaint radio station cover art does not refresh when switching stations. the ui continues to show the old station’s artwork instead of updating to the new one. cause when a new station change request is triggered, a temporary glitch is causing the head unit application to fail to overwrite the pr
Structure:body 2026-09-14 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Showing the 6 most recent of 123 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-15 · Service Brakes“phantom braking brings vehicle to a stop like it hand an accident. driver experiences loud warning sounds with sudden engagement of emergency brakes. it is terrifying experience so car was brought to the dealership multiple times but the can’t not fix the issue since it can’t be reproduced …”
2026-09-25 · Electrical System · 63,350 mi“the contact owns a 2023 mercedes-benz eqs 580 4matic. the contact stated that while attempting to open the front driver’s side door, the door sensors failed to detect a hand and retracted independently and closed on the right index finger. medical attention was not sought. the failure mileage was approximately 63,350.…”
2026-08-31 · Vehicle Speed Control“i would like to report 3 issues. one, happened yesterday, xxx. driving on [xxx], in clear weather, no obstacles, no vehicles around, the vehicle engaged emergency breaking and pulled seatbelts as if there was an imminent crash. second issue, the carpet behind rear doors is separating on both sides, preventing the rear doors from closing normally …”
2026-07-10 · Electrical System“the electric refrigerant compressor on my 2023 mercedes-benz eqs 580 4matic suv failed without warning. on this vehicle, the compressor is a dual-function safety-critical component: it provides cabin air conditioning and, more importantly, active cooling for the high-voltage lithium-ion battery pack. i am filing this complaint because a single-poin…”
2026-06-30 · Unknown Or Other“there are several issue with the 2024 mercedes eqs. i had the car have a full system failure and stop in the middle of the road with no warning. it could not even be towed. apparently coolant was leaking without any warning. this caused a complete system failure- car wouldn't power on, couldn't be towed, couldn't be pushed to a safe location- nothi…”
2026-01-05 · Wheels“my mercedes eqs suv has experienced repeated safety-related defects. the brakes have intermittently locked up while driving, creating a serious safety concern. the vehicle also vibrates at highway speeds on the freeway. these issues have occurred on two separate occasions. despite multiple service visits, the dealership has been unable to diagnose …”
2025-11-25 · Forward Collision Avoidance: Adaptive Cruise Control · 200 mi“the contact owns a 2023 mercedes-benz eqs580 4matic. the contact stated that the vehicle was designed with level 2 semi-autonomous driving system and was purchased brand new. the contact stated that the first failure had occurred in the first month of purchase. the contact stated that while driving with the adaptive cruise control with the stop-and…”
2025-05-01 · Unknown Or Other“the sunroof shattered and before that the eye brow shattered, as well. no hits to the glass. with the sunroof i wasn’t even on a highway. …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.