2023 Mercedes-Benz Eqs580 problems, complaints & recalls
Most-reported problem areas: Forward Collision Avoidance: Automatic Emergency Braking (1)
Safety recalls (2)
Electrical System:propulsion System 2023-06-05 · campaign 23V405000 · 8,281 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
Fix: Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
Electrical System:propulsion System:traction Battery Thermal:management:software 2023-05-02 · campaign 23V309000 · 3,828 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
Risk: A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
Fix: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
Service bulletins (237)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Steering 2026-09-26 · LI46.10-P-080896 · Service Bulletin/Repair Instructions
complaint slight creaking noises when steering. cause noises may come from one or more sleeves of the horn contact plate. remedy remove the horn contact plate and check the sleeves for noise; see attached video. if necessary, apply lubricant to the sleeves.
Electrical System 2026-09-25 · OTA-Comm. Mod. SW. Update · Over The Air
a software update will be performed that provides enhancements to the robustness and system stability of the communication module. the update is free of charge and runs in the background, which takes about 8 minutes to install. during this time, the vehicle can be driven without any restrictions, an
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Electrical System 2026-09-17 · LI54.30-P-080963 · Service Bulletin/Repair Instructions
complaint issue after ota update ic odometer reading blank("_ _ _ _") ic maintanence data unavailable cause ota update e61.0 remedy in the ic control unit log, please check the following information: verify whether dtcs b228229, b228287, and b226656 are present in either a or a+s. verify that status
Electrical System 2026-09-15 · LI82.60-P-080383 · Service Bulletin/Repair Instructions
complaint radio station cover art does not refresh when switching stations. the ui continues to show the old station’s artwork instead of updating to the new one. cause when a new station change request is triggered, a temporary glitch is causing the head unit application to fail to overwrite the pr
Structure:body 2026-09-14 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Showing the 6 most recent of 237 bulletins. Search all of them free at nhtsa.gov.
What owners report
2024-04-03 · Unknown Or Other“just over two months owning the vehicle (bought [xxx]) i was driving on a smaller highway at roughly 35 mph when the car suddenly came to a stop. there were no obstacles front or behind or the sides. it threw me forward. i was aching and in shock, but needed to get out of the left lane so i pushed the gas pedal and the car moved so i could pull int…”
2024-03-02 · Unknown Or Other“the door handles of the car open and close from the body automatically. however there are no sensors or safety measures before the door handles go back into body. mulitple times my children were about to open door but handles started closing into body. luckily they removed hands before getting fingers crushed. …”
2024-02-26 · Unknown Or Other“when i was driving on freeway at 40-50 miles/hour with my daughter i started getting messages " risk of vehicle rolling away" "active emergency stop assist currently unavailable" " service required do not change transmission position". i got scared and moved to side safety lane in heavy running traffic. car stopped and i tried to restart the car …”
2023-06-29 · Forward Collision Avoidance: Automatic Emergency Braking“i was traveling at about 45 miles per hours on a road with no obstacles (no cars in front of me or anything in the road) when the car braked with no warning. …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.