2023 Mercedes-Benz Gle 350 problems, complaints & recalls
Most-reported problem areas: Service Brakes (3) · Vehicle Speed Control (2) · Structure:body (1)
🧭 Reliability snapshot
Compared against other Mercedes-Benz Gle 350 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Electrical System:wiring 2024-03-15 · campaign 24V207000 · 116,020 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.
Risk: An overheated ground connection can increase the risk of a fire.
Fix: Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.
Fuel System, Gasoline:delivery:fuel Pump 2023-12-21 · campaign 23V880000 · 79,676 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
Fix: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.
Structure:body 2023-03-17 · campaign 23V178000 · 70,225 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 GLE350, GLE450, GLE580, GLS450, GLS580, Maybach GLS600, AMG GLE53, AMG GLE63 S, and AMG GLS63 vehicles. The rear door window trim bars may detach from the vehicle while driving.
Risk: Detached trim bars may cause a road hazard and increase the risk of a crash or injury.
Fix: Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous recall number 22V-680. MBUSA's number for this recall is 2023040011.
Service bulletins (304)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Steering 2026-09-26 · LI46.10-P-080896 · Service Bulletin/Repair Instructions
complaint slight creaking noises when steering. cause noises may come from one or more sleeves of the horn contact plate. remedy remove the horn contact plate and check the sleeves for noise; see attached video. if necessary, apply lubricant to the sleeves.
Power Train 2026-09-26 · LI27.00-P-073124 · Service Bulletin/Repair Instructions
complaint customer complaints relating to automatic transmission 725.0 (nag3 classic /9g‑tronic automatic transmission) and 725.1 (nag3 facelift/9g‑tronic automatic transmission facelift) for faster, more effective and more targeted diagnosis, intelligent predictive repair (ipr) has been developed a
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Engine 2026-09-17 · LI20.10-P-075374 · Service Bulletin/Repair Instructions
complaint red coolant warning in instrument cluster. fault codes u019f00 or u019f87 current/stored in mrg1 control unit. cause various causes remedy perform guided test for fault code u019f with xentry diagnosis. verify the following connections are clean and tight. correct any problems and retest p
Electrical System 2026-09-15 · LI82.60-P-080383 · Service Bulletin/Repair Instructions
complaint radio station cover art does not refresh when switching stations. the ui continues to show the old station’s artwork instead of updating to the new one. cause when a new station change request is triggered, a temporary glitch is causing the head unit application to fail to overwrite the pr
Structure:body 2026-09-14 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Showing the 6 most recent of 304 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-03-29 · Unknown Or Other“vehicle: 2022 mercedes-benz gle 350 vin: [xxx] component: power train, automatic transmission description: when the vehicle is placed in park with the engine running, the vehicle experiences an intermittent jolting or lurching sensation approximately every 5 seconds, accompanied by an audible clicking sound. the jolting is most pronounced immedia…”
2025-12-25 · Structure:body“panel on roof between front windshield and panoramic roof completely shattered…”
2025-12-23 · Vehicle Speed Control“when driving on an interstate going 55-70 mph and the cruise in on, the car cruise flashes randomly down to 15 or 20 mph and the car severely brakes. this is not because someone is in front of us on the highway. it does it when no one is in front of us. sometimes there are cars behind us and this type of severe breaking is very dangerous when tr…”
2025-09-29 · Vehicle Speed Control“first incident on i5 around exit 186 9 car was cruise control was on. speed was set at 65. car was accelerating from 60 to 65 but all of a sudden it slams on the brakes when no car was in front from 60ish to 45. almost caused the car in the back to hit us. multiple incident of cruise control on and while automatic lane change it would hit the brea…”
2025-01-02 · Unknown Or Other“as i was driving, sunroof suddenly exploded. my screen was partially opened. the sunroof itself was closed. i did not observe anything to hit the car, i did not hear any road debris hit the car. the glass shattered inside the vehicle over myself/my person, also my passenger in the front passenger seat, who is my son. i was so startled and in shock…”
2024-12-19 · Unknown Or Other“cracked windshield. manufacturer has not been able to supply a replacement for 4 months. every time i ask for an eta the day moves back a month. this is a safety concern for many affected drivers with no apparent solution from mbusa. …”
2024-08-06 · Power Train · 10,000 mi“the contact owns a 2023 mercedes-benz gle350. the contact received notification of nhtsa campaign number: 23v880000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated that while starting the veh…”
2024-07-29 · Service Brakes“the vehicle, while on (p)ark, will move forward on its own. the vehicle will move either millimiters at a time or up to a quarter inch in a single incident. these incidents are continuous in nature and can be duplicated by simply putting the vehicle in park after driving it shortly after start. the vehicle has been taken in several times to the …”
2024-06-22 · Lane Departure: Blind Spot Detection“my instrument cluster has gone black twice. meaning i have no speedometer, gas gauge, etc. my blind spot monitoring, front parking, and other safety features do not work when this happens. it stays this way for several hours and then displays again, usually overnight. mercedes has denied the issue, despite me providing a video of the malfunction w…”
2024-05-17 · Electrical System“i have been getting battery monitor - charge status very low warnings for the past month and they occur at any moment, including while driving the car. the warning then states for me to stop and pull the car over so it can charge up. message: 12v battery the battery's state of charge is very low. the remote services are no longer available - in …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.