2023 Mercedes-Benz Redundant Eqe 350 4matic problems, complaints & recalls
Most-reported problem areas: Electrical System (2) · Vehicle Speed Control (1) · Service Brakes (1)
Safety recalls (5)
Steering:critical Fasteners 2025-08-20 · campaign 25V533000 · 3,749 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.
Risk: A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.
Fix: Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Wheels:rim 2025-03-07 · campaign 25V150000 · 4 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 4MATIC and EQE 350+ vehicles. The rim inserts may detach from the wheels while driving.
Risk: Wheel rim insert detachment can create a hazard for other road users, increasing the risk of a crash.
Fix: Dealers will inspect and replace the rim inserts as necessary, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030016.
Electrical System:wiring:fuses And Circuit Breakers 2024-02-16 · campaign 24V115000 · 31,848 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Risk: An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Fix: Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.
Structure:frame And Members 2023-08-04 · campaign 23V555000 · 10 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 AMG EQE, EQE 500, and EQE 350 vehicles. The absorbers in the roof frame may not be secured properly and can detach during window air bag deployment.
Risk: In the event of a crash with window air bag deployment, detached absorbers can strike vehicle occupants and increase their risk of injury.
Fix: Dealers will replace the absorbers, free of charge. Owner notification letters were mailed September 1, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080004.
Electrical System:propulsion System:traction Battery Thermal:management:software 2023-05-02 · campaign 23V309000 · 3,828 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
Risk: A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
Fix: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
Service bulletins (92)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2025-10-27 · LI83.30-P-079196 · Service Bulletin/Repair Instructions
complaint yellow instrument cluster message: "cooling system fault, operating energy input reduced, service required". cause fault code "b3a0077 - the regulation valve in the refrigerant circuit for the battery cooling gets stuck open. the ordered position cannot be achieved" stored. faulty expansio
Seats 2025-10-10 · LI91.10-P-078305 · Service Bulletin/Repair Instructions
complaint the "easy entry and exit feature" function deactivates itself after a brief period. (see attachment). cause the cause is currently being investigated. remedy update the hu7 to the latest software version, then perform a factory reset of the hu7. steps to perform factory reset: navigate to
Electrical System 2025-10-10 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Electrical System 2025-09-16 · LI00.00-P-079603 · Service Bulletin/Repair Instructions
complaint the ota software update prepares the srs/orc controller and enables it to be updated remotely in the future. based on technician feedback, the ota (code: 25p5496529) does not start even after an extended period of time and several driving cycles. in addition, the "continue" button is graye
Electrical System 2025-09-05 · LI80.20-P-078308 · Service Bulletin/Repair Instructions
complaint one of the flush door handles (also referred to as seamless door handles) does not extend/retract (and/or) the keylessgo sensor surfaces do not respond. cause multiple possible causes can be inferred from the table, see remedy (additionally as reference table in attachment). remedy 1) keyl
Electrical System 2025-08-29 · LI82.85-P-079723 · Service Bulletin/Repair Instructions
complaint users report that the browser no longer supports search queries entered directly into the address bar. cause this update is due to microsoft discontinuing the bing search api, which previously supported this feature. remedy this behavior is considered consistent with current system design
Showing the 6 most recent of 92 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-01-31 · Vehicle Speed Control“when i turned on the car this morning, the instrument cluster screen was black and would not activate. because of this, there was no way to determine speed or to utilize driver assistance functions. this created significantly unsafe condition because i had no gauges or dials to assist. i turned the car off multiple times and attempted to reset it a…”
2024-10-12 · Unknown Or Other“on several occasions the vehicle aggressively stopped and jerked as if someone hit my car from behind. i took it to the dealership and they thought it was a software malfunction issue, since there were recalls on the vehicle. i received my car back from the dealership and in a week of receiving my car, the issue happened twice. this has been extr…”
2024-09-20 · Unknown Or Other · 💥 crash“on mon, [xxx], my father was involved in a single car accident in the family's mercedes-bens eqe 350 (all electric) vehicle. when he was in driveway, he claims he was on the brake when the car suddenly accelerated on its own. it destroyed the garage door and then went through the garage destroying property, the attic staircase, and the frame of a…”
2024-06-06 · Electrical System · 5,700 mi“the contact owns a 2023 mercedes-benz eqe350. the contact received notification of nhtsa campaign number: 24v372000 (electrical system). the contact stated that on two occasions while driving at various speeds, the vehicle stalled. the contact stated that an unknown message was displayed. the vehicle was restarted after the first failure. the conta…”
2024-01-23 · Electrical System · 700 mi“the contact owns a 2023 mercedes-benz eqe 350. then the contact stated that after starting the vehicle, he became aware that the travel range had declined. the failure became a regular occurrence until the travel range had declined by approximately 40%. no warning lights were illuminated. the vehicle was taken to the dealer, who informed the contac…”
2023-04-26 · Service Brakes“safte concerns: 1. vehicle has sever severe pulsing/shaking/jerking behavior in motion. so far i have encountered this problem when the vehicle was under 20 mph; 2. vehicle lightly pulsing/vibrating when braking and does not stop smoothly; 3. stepping on the gas pedal for 100% acceleration, the vehicle only went up to 30~40% power. background: i …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.