2023 Mitsubishi Outlander Phev problems, complaints & recalls
Most-reported problem areas: Engine (1)
Safety recalls (2)
Back Over Prevention:software 2025-06-02 · campaign 25V369000 · 198,940 vehicles
Defect: Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain 2022-2024 Outlander and 2023-2025 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display properly reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi's number for this recall is SR-25-001. This recall replaces and expands previous NHTSA recall number 23V345. Vehicles previously repaired under recall 23V345 will need to have the new remedy completed.
Back Over Prevention:display Function 2023-06-06 · campaign 23V345000 · 89,907 vehicles
Defect: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022-2023 Outlander and 2023 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the backup camera rearview image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Fix: Dealers will update the A-IVI software, free of charge. Owner notification letters were mailed June 20, 2023. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-23-001. This recall was replaced by NHTSA recall number 25V369.
Service bulletins (89)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Suspension 2026-08-19 · TSB-24-34-001 · Service Bulletin/Repair Instructions
this revised technical service bulletin provides instructions on how to remedy fluid leaks from the rear shock absorber.
Seat Belts 2026-07-16 · TSB-26-52-001 · Service Bulletin/Repair Instructions
this technical service bulletin sent to dealers explains that every front seat belt retractor concern must be documented through a mi-tech case before any repair or part replacement is performed.
Unknown Or Other 2026-07-08 · DEALER LETTER 260708 · Other
this dealer letter informs dealers that the second edition of the high voltage safety online course is now available.
Electrical System 2026-04-06 · TSB-26-54-001 · Service Bulletin/Repair Instructions
this technical service bulletin provides the re-start and cold start procedures for the a-ivi (alliance in-vehicle infotainment) to avoid unnecessary unit replacements.
Visibility/Wiper 2026-02-12 · TECH TALK 290 · Other
tech talk is a service newsletter that was sent out to dealers. it covers various topics and reviews the previous months publications.
Unknown Or Other 2026-02-04 · TIN-26-00-002 · Service Bulletin/Repair Instructions
this technical information notice informs dealers that mitsubishi is planning to perform scheduled system maintenance to the mut3-se software on the specific dates and times listed.
Showing the 6 most recent of 89 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-04-30 · Engine · 12,000 mi“the contact owns a 2023 mitsubishi outlander phev. the contact stated while driving at various speeds, the vehicle lost automotive power. the check engine warning light was illuminated. the vehicle was taken to a local dealer; however, the vehicle was not diagnosed. the vehicle was not repaired. the manufacturer was not made aware of the failure. t…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.