2023 Pleasure Way Ontour problems, complaints & recalls
Most-reported problem areas: Lane Departure: Warning (1)
Safety recalls (1)
Equipment:recreational Vehicle/Trailer 2023-07-17 · campaign 23V493000 · 514 vehicles
Defect: Pleasure Way Industries, Ltd (Pleasure Way) is recalling certain 2021-2023 On Tour and Lexor motorhomes, equipped with certain Cummins Onan QG 2800i, and Onan QG 2800i EVAP generator sets. The fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.
Risk: A gas leak in the presence of an ignition source increases the risk of a fire.
Fix: Dealers will inspect and replace the fuel hose and clamps, as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Pleasure Way customer service at 1-800-364-0189.
Service bulletins (73)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-07-04 · TSB-A1781-007 · Service Bulletin/Repair Instructions
technical service bulletin pertaining to the procedure to access and tighten the bolts for the ac motor to prevent it from contacting the housing.
Unknown Or Other 2026-07-01 · TSB-A1776-007 · Service Bulletin/Repair Instructions
technical service bulletin pertaining to the procedure to replace the g12 module.
Unknown Or Other 2026-06-16 · TSB-A1771-006 · Service Bulletin/Repair Instructions
technical service bulletin pertaining to the procedure to access and tighten the bolts for the ac motor to prevent it from contacting the housing.
Unknown Or Other 2025-10-08 · TSB-A1665-010 · Service Bulletin/Repair Instructions
technical service bulletin pertaining to the procedure to reset the dcm3 module.
Unknown Or Other 2025-08-21 · TSB-A1642-008 · Service Bulletin/Repair Instructions
technical service bulletin pertaining to the procedure to access and tighten the bolts for the ac motor, to prevent it from contacting the housing.
Unknown Or Other 2025-07-11 · TSB-A1621-007 · Service Bulletin/Repair Instructions
technical service bulletin pertaining to the procedure to test if both cabinet latches are catching, and the procedure to adjust the catches if necessary.
Showing the 6 most recent of 73 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-03-21 · Lane Departure: Warning““the 2023 pleasure-way ontour 2.2 motorhome is built on a 2022 ford transit 350 hd chassis, vin [xxx] . four times while driving on secondary roads at a low rate of speed, or while stopped at an intersection, warning chimes and 6 different types of error messages are generated on the instrument cluster. these messages persist over a 10 to 30 min…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.