2023 Rich Speciality Trailers Sanitation problems, complaints & recalls
Safety recalls (1)
Equipment:appliance:air Conditioner 2024-11-29 · campaign 24V902000 · 347 vehicles
Defect: Kuntry Kustom RV, LLC (Kuntry Kustom) is recalling certain 2023-2024 Rich Specialty Sanitation and Office trailers, equipped with certain GE air conditioners. The air conditioner soft start device may fail and overheat.
Risk: An air conditioner soft start device that overheats increases the risk of a fire.
Fix: Dealers will remove the soft start, free of charge. As an interim measure, owners should have the ICM870-16A-BH5400 soft start removed from their air conditioner. Owner notification letters were mailed June 23, 2025. Owners may contact Kuntry Kustom customer service at 1-260-593-2208.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.