2023 Rivian Edv problems, complaints & recalls
Most-reported problem areas: Seat Belts (10) · Suspension (2) · Vehicle Speed Control (1)
Safety recalls (2)
Seat Belts:pretensioner 2025-11-25 · campaign 25V816000 · 34,824 vehicles
Defect: Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 EDV vehicles. The driver's seat belt pretensioner cable may become damaged.
Risk: A damaged seat belt pretensioner cable may not restrain the occupant as intended, increasing the risk of injury during a crash.
Fix: Rivian has released an over-the-air (OTA) software update. In addition Rivian will inspect and replace the driver's seat belt pretensioner assembly as necessary, free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1770.
Exterior Lighting:headlights 2024-05-23 · campaign 24V367000 · 2,334 vehicles
Defect: Rivian Automotive, LLC. (Rivian) is recalling certain 2023-2024 EDV, R1S, and R1T vehicles. The headlights may be improperly aimed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices and Associated Equipment."
Risk: Improperly aimed headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash.
Fix: Rivian will inspect and adjust the headlight alignment as necessary, free of charge. Owner notification letters were mailed June 28, 2024. Owners may contact Rivian customer service at 1-888-748-4264. Rivian's number for this recall is FSAM-1445.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-08-21 · RCA-26-26-002-1 · Service Bulletin/Repair Instructions
rivian is initiating a customer satisfaction campaign for some model year 2022-2026 edv and rcv vehicles. on these vehicles, the cabin heater may not have been sufficiently sealed to prevent condensation from entering the unit. this condition may result in a reduction of electrical isolation and a c
Structure:body 2026-02-24 · RCA-56-26-001-1 · Service Campaign
rivian is initiating a customer satisfaction campaign for some model year 2022-2024 edv and rcv vehicles. these vehicles may have been manufactured with a front passenger side door that is prone to cracking. if cracking occurs, the door is unable to be latched in the open position. vehicle ingress a
Visibility/Wiper 2026-01-28 · RCA-26-24-001-2 · Service Bulletin/Repair Instructions
fsam-1408 - rivian is initiating a customer satisfaction campaign for some model year 2022-2024 edv vehicles which, to date, have been delivered solely to amazon. these vehicles may have been manufactured with an hvac blower that is subject to premature failure in regions with high ambient temperatu
Electrical System 2025-10-15 · RCA-78-25-005-1 · Service Campaign
rivian is initiating a customer satisfaction campaign for some model year 2022-2025 edv and rcv vehicles. on these vehicles, the connection between the instrument panel harness and body harness could become corroded if it is exposed to liquid that is spilled in the instrument panel cup holder or adj
What owners report
2026-06-24 · Unknown Or Other“air conditioner turns off when bulkhead door (inside vehicle) senses it is closed. i have 30 rivian vehicles that this update has happened to and i have multiple driver's a day that are being affected by heat related issue with this new update.…”
2026-04-16 · Suspension“the rear axle beam on this vehicle is cracked. the beam is nearly cracked all the way through with just a small amount of material still holding it together. an image is attached showing the part failure.…”
2026-02-09 · Seat Belts“during operation the seatbelt connection to the pretensioner fell apart. there is a plastic housing that the seatbelt anchor is connected to. that metal anchor came apart from inside of the plastic housing and could not be reconnected. vehicle will need a new seatbelt installed. the pretensioner mounting cable is still intact, just the connecti…”
2026-02-09 · Suspension“during inspection we found the rear axle of this vehicle has a crack through it traveling vertically through the axle. the break is on the driver side rear of the vehicle and extends about 80% up the entire axle width. the attached images are taken from the rear of the vehicle.…”
2025-11-13 · Seat Belts“the seatbelt cable completely snapped- it's a huge metal cord and should not have failed.…”
2025-10-16 · Seat Belts“the anchor - seat belt_ptp 1_5 pre-tension point snaps on these vehicles very often…”
2025-10-13 · Seat Belts“the seatbelt pretensioner failed in the rivian edv 700. this is a common problem and puts drivers at serious risk of injury or death in an accident. the pretensioner comes apart without warning. we have seen this on several of the rivian edv 700s in our fleet. …”
2025-10-06 · Seat Belts“seat belt relaeases from the anchor point causing a major concern with this vehicle. we have multiple failures at the same point.…”
2025-10-03 · Seat Belts“the seatbelt pretensioner anchor cable completely severed and broke apart during operation. this is the metal cable near the drivers left hip that secures the seatbelt across the drivers lap area. a photo of the broken cable is attached.…”
2025-07-31 · Seat Belts“the main seatbelt anchor cable (located near the drivers left side hip) broke during operation. this is a steel braided cable that secures the seatbelt to the seat. all strands of the cable severed entirely and left the driver unrestrained during operation. the broken part has been replaced by rivian service. this is the third different vehicle…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.