2023 Rolls-Royce Phantom problems, complaints & recalls
Safety recalls (1)
Exterior Lighting:headlights 2022-09-28 · campaign 22V721000 · 2 vehicles
Defect: BMW of North America, LLC (BMW) is recalling certain 2023 Rolls-Royce Phantom vehicles. The headlights may not have received a metal coating application, which can result in the low beams not adequately illuminating road signs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Devices."
Risk: Improperly illuminated road signs may be difficult for the driver to read, increasing the risk of a crash.
Fix: Dealers will replace the headlights, free of charge. The affected vehicles are still at dealerships and therefore no owner notification letters will be mailed. Owners may contact Rolls-Royce customer service at 1-877-877-3735.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2024-12-12 · RRA12202405 · Service Campaign
a small number of rolls-royce phantom (rrll/rr12), ghost (rr21/rr22), spectre (rr25), and cullinan (rr31) vehicles have been identified as having a potential software issue concerning the personal e-si m profile. as a result, vehicle telephone and wireless area network (wlan) hotspot functions via t
Engine And Engine Cooling 2022-12-21 · RRA12202207 · Service Bulletin/Repair Instructions
a rolls-royce phantom (rr11/12), ghost (rr21/22) and cullinan (rr31) vehicles have been identified as having a potential issue concerning the 2 x coolant pipe connections at the cylinder head. the coolant pipe retaining clips (jubilee clips) may not have been fitted in the correct position, which c
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.